Utilization Review Nurse Team Lead

Umpqua Health

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profile Job Location:

Roseburg, OR - USA

profile Yearly Salary: USD 98000 - 110000
Posted on: 10 hours ago
Vacancies: 1 Vacancy

Job Summary



UTILIZATION REVIEW NURSE LEAD

HYBRID must be able to travel to 3031 NE STEPHENS ST. ROSEBURG OR 97470

EMPLOYMENT TYPE: Full-Time Exempt

About Umpqua Health
At Umpqua Health were more than a healthcare organizationwere a community-driven Coordinated Care Organization (CCO) dedicated to improving the health and well-being of individuals and families throughout Douglas County Oregon. We provide integrated whole-person care through primary care specialty care behavioral health services and care coordination. Our collaborative approach ensures members receive high-quality personalized care while supporting a stronger healthier community.


POSITION PURPOSE

The Utilization Management Nurse Team Lead partners with the Utilization Review Nurse Manager to support and oversee the team in evaluating clinical service requests for medical necessity cost-effectiveness and evidence-based care. This role provides guidance in applying professional nursing judgment across prior authorization care coordination and transitions of Team Lead ensures compliance with Oregon Health Plan (OHP) Medicare and all applicable regulatory requirements while supportingtimelyaccess to appropriate services. This position also promotes collaboration with interdisciplinary teams and community providers to enhance care integration quality outcomes and continuous improvement inutilizationmanagement processes.

ESSENTIAL JOB RESPONSIBILITIES
  • Perform clinical assessments of medical service requests todeterminemedical necessity appropriateness and alignment with evidence-based guidelines and benefit coverage.
  • Conduct prior authorization and HRS Flex reviews applying nursing judgment to supporttimely cost-effective and high-quality care.

  • Identifyand escalate complex cases to Medical Directors; obtain and evaluateadditionalclinical documentation as needed.

  • Collaborate with care coordinators discharge planners and interdisciplinary teams to support care integration and safe transitions across settings.

  • Participate in discharge planning for members transitioning across levels of care ensuring continuity and support for physical and behavioral health needs.

  • Ensure access toappropriate servicesin the least restrictive setting whilemaintainingquality and continuity of care.

  • Maintain knowledge of Oregon Health Plan (OHP) Medicare and applicable regulatory requirements; ensure compliance with organizational and regulatory standards.

  • Serve as a clinical liaison with internal departments to resolve eligibility coordination of benefits and related issues.

  • Support quality improvement efforts byparticipatingin auditsidentifyingtrends and recommending process enhancements.

  • Provide training mentorship and ongoing support to staff on clinical workflows andutilizationmanagement protocols.

  • Develop andmaintaindepartmental resources tools and training materials to supportaccurateand consistent determinations.

  • Partner with leadership to support policy and procedure development and serve as a clinical resource for complex cases.

  • Perform other duties as assigned.


CHALLENGES
  • Working with a variety of personalities maintaining a consistent and fair communication style.
  • Satisfying the needs of a fast-paced and challenging company.
  • Stayingcurrent with continuously evolving clinical guidelines andutilizationreview criteria to ensureaccurateand compliant decision-making.

MINIMUM QUALIFICATIONS
  • Active unrestricted Registered Nurse (RN) license in the state of Oregon or a Nurse Licensure Compact state

  • Graduate of an accredited nursing program

  • Minimum of two (2) years ofutilizationreview experience within a managed care organization

  • Experience applying clinical judgment to assess medical necessity using evidence-based guidelines (e.g. InterQual)

  • Working knowledge of Oregon Health Plan (OHP)/CCO requirements and applicable regulatory standards (e.g. NCQA CMS)

  • Proficiencyin Microsoft Office and electronic health record (EHR) orutilizationmanagement systems

  • Strong written and verbal communication skills with the ability to collaborate across interdisciplinary teams

  • Ability to manage multiple priorities analyze complex cases andmaintainattention to detail

  • Adherence to all federal healthcare program requirements; no history of suspension exclusion or debarment from Medicare or Medicaid

  • Valid drivers license and current auto insurancerequiredif job duties includedtravel

PREFERRED QUALIFICATIONS
  • Bachelors or mastersdegree in nursing (BSN or MSN)

  • Experience with quality improvement audits and reporting

  • Knowledge of contractual benefits and alternative coverage options

  • Experience working with diverse populations and applying equity in decision-making

  • Bilingualproficiency including the ability to communicate and translate in another language


SCHEDULE
Monday through Friday - 8:00am - 5:00pm; standard business hours with flexibility to meet service timelines.


SALARY
Wage Band: $98000- $110000


BENEFITS
  • Salary is dependent on skills experience and education
  • Generous benefits package including vacation PTO sick leave federal holidays and birthday leave
  • Medical dental and vision insurance
  • 401(k) with company match (fully vested immediately)
  • Company-sponsored life insurance and additional benefits
  • Fitness reimbursement program
  • Tuition reimbursement and more

Why Umpqua Health
We are committed to advancing health equity by collaborating across communities addressing systemic barriers and ensuring fair access to care and resources. At Umpqua Health every team member plays a vital role in making a meaningful impact empowering healthier lives and strengthening the communities we serve.

Inclusive Culture
We foster a respectful inclusive environment where employees feel valued supported and empowered.

Growth & Development
We support ongoing learning through mentorship clear career pathways and professional development opportunities.

Work/Life Balance
We promote flexibility and well-being so employees can thrive both professionally and personally.


Equal Opportunity
Umpqua Health is an equal opportunity employer that embraces individuals from all backgrounds. We prohibit discrimination and harassment of any kind ensuring that all employment decisions are based on qualifications merit and the needs of the business. Our dedication to fairness and equality extends to all aspects of employment including hiring training promotion and compensation without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age veteran status or any other protected category under federal state or local law.

Required Experience:

Senior IC

UTILIZATION REVIEW NURSE LEADHYBRID must be able to travel to 3031 NE STEPHENS ST. ROSEBURG OR 97470EMPLOYMENT TYPE: Full-Time ExemptAbout Umpqua HealthAt Umpqua Health were more than a healthcare organizationwere a community-driven Coordinated Care Organization (CCO) dedicated to improving the heal...
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UMPQUA HEALTH Quality, Local Care for Douglas County Member Services As a member of Umpqua Health, you have access to many different benefits and programs. Whether you’re a new member, or you’ve been with us for years, we’re here to help! Provider Services We’re here to help you deliv ... View more

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