Box Office Ticket Agent Part Time (The LINQ Promenade LV)
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Job Location:
Las Vegas, NV - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
A Box Office Ticket Seller is responsible for assisting guests with all their Caesars Entertainment ticketing needs. A ticket seller is a resource for all guests questions and responsible for answering with an upbeat and positive attitude. A ticket seller is the first interaction for hospitality and first line of defense for improving the guest experience. Ticket seller will always create and maintain a positive work environment initiate a professional friendly and helpful guest interaction both internal and external.
- Proficient with the ticketing system
- Process show ticket transactions for guests
- Promoting and suggesting Cross Property shows and attractions
- Suggesting Caesars Entertainment offerings across all properties such as Food & Beverage and Total Rewards
- Assist guests with questions about the city and Caesars Entertainment properties
- Responsible for being informed about current events within the hotel in which they work and other CET properties to assist guests
- Acts a liaison on behalf of the guest to expedite guest requests
- Maintains a professional and courteous attitude towards all guests (internal and external)
- Anticipating guests show needs and exceeding guest expectation
What You Will Need
- High School graduate or equivalent is required.
- Minimum one-year customer service experience required.
- Excellent phone and written communications skills plus have the temperament to work in fast-paced work environment under frequently changing conditions.
- A working knowledge of Ticketmaster or other Ticketing system required.
- Be a positive role model for the team.
- Must be able to work any day of the week and any shift.
- Must present a well-groomed appearance and friendly demeanor.
Required Experience:
Unclear Seniority
About Company
Caesars Entertainment invites you to indulge in elegance. Hotels, upscale casinos, breathtaking shows, and gourmet dining – where entertainment reaches new heights!
