ERP Product and Program Manager

Role Purpose

The ERP Product & Program Manager owns the end-to-end governance and execution framework for Beckers Dynamics 365 (D365) ERP evolving it from template creation to ongoing product lifecycle management. The role ensures stable operations (support and maintenance) drives value through a structured release cadence and enables predictable rollouts by coordinating the ERP Product Team rollout teams and supporting teams across IT and business.

Key Responsibilities

ERP Product Lifecycle Management

• Own the ERP product governance model (intake prioritization decision-making) in collaboration with Global Process Owners (GPOs) Solution Owner and key business stakeholders.
• Maintain and evolve the global ERP template including requirements management design guardrails and fit-to-template vale based decisions.
• Establish and run the company functional release cadence and coordinate it with the Microsoft release cycle (One Version) and environment planning.
• Ensure system support and maintenance are in place (application support incident/problem management continuous improvement backlog).
• Track ERP performance and adoption KPIs; drive corrective actions to improve stability data quality and user experience.

Rollout Governance & Program Delivery

• Run ERP rollout governance (cadence artifacts decision logs) and support the Digital & IT Steering Committee with transparent status risks and decision points.
• Coordinate rollout teams across sites (project managers key users application specialists) to deliver predictable cutover hypercare and stabilization.
• Drive integrated planning across core roles (Release Manager Solution Architect Development & Integrations Lead Migration Lead) to align scope timeline environments and readiness.
• Own program-level risk issue and dependency management (including cross-system integrations such as compliance / labelling / reporting) ensuring mitigation plans are executed.
• Manage vendors/partners and contracts supporting the ERP program; ensure deliverables quality and cost are controlled.

Stakeholder Engagement & Change Management

• Act as the primary liaison among executive leadership functional departments and ERP teams.
• Drive organizational adoption through structured change management and user enablement.
• Communicate ERP vision benefits and progress to executive leadership and key stakeholders.

Qualifications :

Qualifications & Experience

• Education: Bachelors degree in Information Systems Computer Science or Business; MBA preferred.
• Experience: 7 years in ERP implementation/management with proven product management and program leadership.
• Expertise in ERP platforms (SAP Oracle MS Dynamics) and strong grasp of business process integration.
• Proficiency in product lifecycle management agile methodologies and program governance.

Competencies

• Strong leadership communication and decision-making thinking with hands-on execution capability.
• Strong business acumen combined with technical fluency.
• Exceptional stakeholder management and negotiation ability.

Additional Information :

• Function: Global IT
• Reports to: VP IT
• Direct Reports: Release Manager Solution Owner & Architect Development & Integrations Lead Migration Lead Application Support and Application Specialists
• Location: Flexible within Beckers Europe (Montbrison or Berlin preferred)
• Travel: 30 - 40% depending on projects requirements
• Employment Type: Full-time permanent

Beckers Group is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race colour religion national origin disability age or any other characteristic protected by applicable law.

Remote Work :

No

Employment Type :

Full-time