Assistant Manager, Care Coordination

Shodair is looking for an Assistant Manager Care Coordination to provide operational and strategic leadership for care coordination across inpatient outpatient and financial services. This role oversees multidisciplinary teams improves care transitions and drives outcomes related to quality patient experience and financial performance.

Key Responsibilities

• Lead coach and develop care coordination teams; oversee hiring and performance management
• Oversee care planning discharge processes and complex case escalations
• Ensure coordination across clinical teams families and community partners
• Monitor workflows KPIs and departmental performance (access throughput outcomes)
• Drive process improvement documentation integrity and reimbursement optimization
• Ensure compliance with HIPAA CMS and accreditation standards
• Partner with leadership finance and patient access on strategic initiatives
• Build and maintain external partnerships to support care transitions

Why This Role Matters

This position plays a direct role in improving patient outcomes strengthening care transitions and ensuring efficient high-quality care delivery across the organization. Youll be at the center of aligning clinical care operations and financial performancemaking a measurable impact every day.

Why Shodair
At Shodair Childrens Hospital we are driven by our mission to provide exceptional compassionate care to Montanas youth and families. Join a team that values collaboration innovation and professional growthwhile making a meaningful difference every day. Shodair offers comprehensive benefits including student loan assistance tuition reimbursement a 6% employer paid 403b contribution paid medical insurance and much more. This position starts at $26.78 per hour.

Required:

• Bachelors degree in healthcare administration business social work nursing or related field
• 2 years of case management experience

Preferred:

• Behavioral health or inpatient experience
• 12 years of leadership experience
• 5 years in case management patient access or healthcare financial services

Certifications

CPR CPI CASII and Ukeru required within 3 months of hire