Human Capital Consultant

Provide expert advisory tactical and operational HC support in the implementation of HC strategies and solutions aligned with the business units objectives. The role supports frontline managers and employees at sites or clusters ensuring effective HC service delivery implementation of workforce initiatives drives employee engagement and enables supervisors and senior leaders to effectively manage the workforce. The HC consultant partners with line management to embed best practice in talent management organisational development performance culture and compliance with labour practices and HR policies.

Strategic HC Advisory and Implementation

• Support the execution of divisional and business unit HC strategies in line with organisational objectives.
• Partner with senior and supervisory leaders to interpret HC strategies and translate them into actionable plans.
• Advise management on organisational design workforce planning and talent optimisation.

Talent Management and Workforce Planning

• Facilitate the workforce planning process to ensure alignment with business needs.
• Support talent review processes and succession planning activities within the division.
• Assist in the identification development and retention of high-potential talent.

Employee Engagement and Culture

• Support the implementation of culture change initiatives and values alignment programmes.
• Analyse employee engagement data identify trends and propose action plans to address concerns.
• Promote inclusive practices and contribute to a positive performance-driven work culture.
• Drive the promotion and implementation of EVP initiatives

Performance and Development

• Drive the implementation of performance management processes ensuring consistency and quality of delivery.
• Coach managers on goal setting performance reviews and feedback conversations.
• Work with Learning & Development to identify skills gaps and recommend development interventions.

Organisational Effectiveness

• Provide support in organisational design and change management efforts.
• Conduct job analysis and support the development of job profiles and competency frameworks.
• Assist in change initiatives and organisational restructuring at the business unit level.

HC Process Execution

• Manage end-to-end HC process related to onboarding offboarding contracts and employee record maintenance.
• Coordinate and execute the recruitment interviewing and selection of new staff and assist with local onboarding activities.
• Liaise with Payroll/ Shared Services to resolve discrepancies or delays in transactional processing affecting employees.

Site-Level Support and Engagement

• Provide first-line support and advice to employees and line managers on HC processes and policies.
• Facilitate site-based engagement DEI and wellness initiatives.

ER/IR Advisory and Administration

• Advise on labour relations issues in line with company policies and labour legislation.
• Effectively coordinate and support the execution of conciliation and arbitration disciplinary hearings grievance procedures and poor work performance processes at site level.
• Ensure procedural compliance in all ER/IR matters partnering with line managers to implement disciplinary action in line with company policy and labour legislation.
• Manage Union meetings and engagements where and when required.
• Maintain accurate documentation for all ER/IR cases and escalate complex or highrisk matters to the Human Capital Manager
• Accountable for monthly IR reporting for area of responsibility

Data Analytics and Reporting

• Monitor site workforce trends (absenteeism turnover grievances) and escalate insights to the HC Manager or Site Leadership.
• Analyse human capital metrics and provide insights to drive business decisions.
• Prepare regular and ad-hoc reports for leadership including headcount turnover and diversity metrics.
• Monitor the effectiveness of HC programmes and recommend improvements.

Project Support

• Drive the operational rollout of HC projects and initiatives at site level (e.g. engagement surveys system changes wellness campaigns).
• Coordinate local logistics communication and staff engagement related to project implementation.
• Support change management activities by cascading project messaging and collecting feedback from frontline teams. Reporting and Compliance

Reporting and Compliance

• Maintain employee records accurately and ensure compliance with HC policies and practices.

Skills/Experience

• Minimum of a Bachelors Degree in Human Resources or related field.
• Minimum of 5 years experience in an HR generalist or consulting role preferably within a complex or operational environment.
• Sound knowledge of labour legislation and HR best practices.
• Strong interpersonal and stakeholder management skills.
• Proven ability to influence coach and support line managers.
• Excellent problem-solving planning and organisational skills.
• Willingness to travel between sites/clusters as required.

Core Competencies

• Business acumen: Understands the business context and uses this knowledge to influence HC decisions.
• Consulting Skills: Strong interpersonal advisory and influencing skills at various levels.
• Change Agility: Ability to support and drive change initiatives.
• Analytical Thinking: Uses data to identify trends measure impact and drive decisions.
• Relationship Management: Builds trust and strong working relationships with internal stakeholders.
• Communication: Strong verbal and written communication skills; capable of articulating complex information clearly.
• Execution Focus: Able to manage multiple priorities and deliver results within set timelines.
• End to end management and coordination of HC value chain initiative.
• Labour Law and Policy Advisory ER/IR Process
• Operational Agility