Specialist, Desk-based Broker Consultant
Durban - South Africa
Job Summary
To provide professional consistent and value-adding telephonic and digital support to brokers and independent financial advisors building trusted relationships that enable the effective promotion and sale of Liberty products. To develop maintain and grow business partnerships through proactive engagement data-driven insights and the execution of defined sales and service objectives thereby increasing market share and client retention
Qualifications :
Type of Qualification: Diploma
Field of Study: Business Commerce Communication Finance and Accounting Banking Marketing Office Administration
Experience Required
Sales
Sales & Distribution
1-2 years
1-2 years similar environment
Additional Information :
Behavioural Competencies:
- Adopting Practical Approaches
- Conveying Self-Confidence
- Convincing People
- Developing Expertise
- Developing Strategies
- Directing People
- Embracing Change
- Establishing Rapport
- Exploring Possibilities
- Following Procedures
- Impressing People
- Interacting with People
- Inviting Feedback
- Making Decisions
- Meeting Timescales
- Producing Output
- Showing Composure
- Taking Action
- Understanding People
- Upholding Standards
Technical Competencies:
- Active Listening
- Call Reporting
- Contact Centre Customer Relationship Management
- Records and Archive Management
- Telephone Caller Handling
- Verbal Communication
- Written Communication
Remote Work :
No
Employment Type :
Full-time
About Company
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more