Investment Banking Senior Executive Assistant and Assistant Supervisor (all genders)
Department:
Job Summary
Operate at the heart of a fast-paced client-centric environment where precision and pace matter. You will deliver executive-grade support to senior leaders while helping lead a high-performing assistant team to drive consistent service and operational efficiency.
As a Senior Executive Assistant and Assistant Supervisor in the Investment Banking team you will provide high-impact administrative and operational support to senior leaders ensuring seamless coordination across calendars meetings travel expenses and stakeholder communications. You will also oversee a team of Executive Assistants to strengthen coverage service consistency and continuous improvement across the support model.
Job responsibilities
- Manage complex calendars across time zones proactively prioritizing and resolving conflicts to protect executive time.
- Coordinate meetings end-to-end including agendas materials logistics and follow-ups for internal and client-facing engagements.
- Plan travel and build detailed itineraries managing changes and contingencies with speed and accuracy.
- Process expenses accurately and on time in line with firm policy.
- Draft edit and manage stakeholder communications on behalf of executives with a consistent professional tone.
- Maintain secure document and information management processes protecting confidentiality of sensitive materials.
- Support business governance cadence by scheduling recurring reviews preparing updates and coordinating ad hoc requests at pace.
- Ensure adherence to firm policies privacy confidentiality and regulatory expectations.
- Oversee day-to-day execution quality across the assistant team driving consistent service levels and continuous improvement.
- Monitor absences and holidays and reallocate workload to maintain coverage and continuity.
- Lead recruiting and support onboarding/offboarding to sustain a high-performing support team.
Required qualifications capabilities and skills
- Fluent German and English with excellent written and verbal communication.
- Demonstrated experience supporting senior stakeholders in a fast-paced high-stakes environment in Investment Banking or comparable financial services.
- Proven expertise in complex calendar management across time zones and competing priorities.
- Proven expertise in meeting coordination travel planning and expense processing.
- Strong organizational skills with impeccable attention to detail and ability to deliver under tight deadlines.
- High integrity discretion and professionalism when handling confidential information.
- Strong problem-solving skills and ability to build cross-organization networks to remove blockers.
- Proficiency with productivity and collaboration tools and ability to learn new systems quickly.
- Demonstrated people-management capabilities including feedback workload balancing motivation and escalation handling.
- Ability to operate independently and exercise sound judgment in day-to-day decisions and escalations.
- Commitment to an in-office working model five days per week to support real-time collaboration and coverage.
Preferred qualifications capabilities and skills
- Experience coordinating logistics for client-facing engagements with high quality standards.
- Experience preparing status updates and supporting recurring business reviews and governance routines.
- Experience partnering with regional support leads to align processes and share best practices.
- Experience conducting structured performance reviews and gathering stakeholder feedback.
- Coaching and development experience to support assistant career growth and skills-building.
- Experience maintaining team documentation job descriptions and version-controlled process materials.
- Project delivery experience driving support-related improvements end-to-end with clear milestones and outcomes.
Required Experience:
Manager
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more