Logistics and Program Support Manager

Job Title: Logistics and Program Support Manager

Location: Stanford CA 94305

Duration: 3 Months

Pay rate: $43.00/hr. on W2

Schedule: Hybrid

Duration of project (start and end date): starting as soon as possible until end of August

Full time or part time: full time through August 7 Part time for the remainder of the contract

Number of hours per week: 20-40

Shift timing/schedule: 9-5 but with early morning or late afternoon as needed (on campus work may require 7am start time on certain days)

Summary

Seeks a highly motivated and dedicated Logistics and Program Support Manager to manage the in-person program delivery of custom education programs and other administrative tasks in support of these programs. This individual will be responsible for planning organizing running and managing on-campus events and programs ranging in size and scope with participants coming from all over the world.

In this role you will:

• Orchestrate end-to-end program delivery logistics across cross-functional teams and vendors including facilities catering and event services.
• Manage complex program calendars resolving scheduling conflicts and maintaining detailed records to ensure timely and seamless experiences for faculty and learners.
• Initiate and lead meetings with stakeholders to plan scope and format of events
• Be responsible for budget planning and management venue management and equipment and facilities management for specific events.
• Staff in-person events to ensure outstanding participants experience.
• Build and maintain relationships with internal and external partners.
• Procure and coordinate vendor services. Negotiate vendor contracts to minimize liability and risks.
• Research and provide recommendations for potential event locations and evaluate alternatives.
• Investigate document and report complaints regarding all aspects of events including customer service crowd control and staff issues.
• Provided administrative and operational support manage administrative workflows for the Custom team e.g. expense justifications
• Other duties as assigned.

Education & Experience (Required):

Bachelors degree and three years of relevant experience or a combination of education and relevant experience.

Knowledge Skills & Abilities (Required):

• Demonstrated success managing event teams and planning developing budgets and meeting budget goals.
• Excellent project management skills and the ability to manage complex timelines and multiple projects.
• Ability to work both independently and as part of a team.
• Excellent interpersonal communication time management and customer service skills. Must be well organized and detail oriented.
• Exceptional customer service skills with the ability to cultivate partnerships.
• Demonstrated high level of confidence in making strategic decisions good judgment and innovative and creative problem-solving skills.
• Knowledge of Microsoft Office suite File Maker Pro and knowledge of cloud applications such as Google Docs and Forms.
• Ability to interact and successfully collaborate with a broad spectrum of contributing groups and customers.

Education & Experience (Desired):

• Proven experience managing and planning events within Stanford.

Certifications and Licenses:

• Must possess and maintain a valid California noncommercial Class C Drivers License.

Physical Requirements:

• Frequently stand/walk sit perform desk-based computer tasks and use a telephone.
• Occasionally kneel/crawl twist/bend/stoop/squat grasp lightly/fine manipulation and grasp forcefully lift/carry/push/pull objects that weigh 21-40 pounds.
• Ability to drive day and night.

Working Conditions:

• May require working evenings and weekends.
• Will require frequent presence on the Stanford campus several times per week.