Enterprise Account Manager

Vertice was launched in 2022 to transform how companies manage their technology spend. Our agentic workflows AI insights and expert buyers empower companies to buy smarter and scale faster with Finance and Procurement leaders in over 30 countries worldwide trusting Vertice to manage their software the software category alone we have managed over $10bn in spend and have a track record of delivering 20% savings and halving procurement cycles.

Headquartered in London with offices across the world including New York Brno Sydney and Johannesburg were shaping the future of procurement on a global scale.

And were just getting started. Founded by serial entrepreneurs Roy Tuvey and Eldar Tuvey who have a track record of building two category-defining technology companies to exit Vertice has seen a remarkable 13X revenue growth in two years. This trajectory earned us the #2 spot on the Sunday Times 2026 Tech 100 list following our recognition as 2025s fastest-growing startup in the UK by the FTs Sifted and as fourth in Europe.

Following our Series C we have secured $100M in funding from leading investors including Bessemer Venture Partners 83North and Lakestar and are expanding our reach across our team.

Do you want to make an outsized impact work with exceptional people and be part of a highly motivated team Come and join our mission to build the Intelligent Procurement Platform.

The Role

As an Account Manager youll play a critical role in driving customer retention and commercial growth across a portfolio of Vertices largest and most strategic clients. This is a high-impact customer-facing role. You will own commercial relationships and uncover revenue expansion opportunities with C-suite stakeholders of some of Europes most forward-thinking and innovative companies - all while bringing energy curiosity and commercial acumen to every interaction.

Youll be the primary commercial point of contact post-sale responsible for ensuring customers continue to realise value from and grow with Vertice. Your success will directly influence recurring revenue net retention and the strength of our long-term partnerships.

Key Responsibilities
Own the renewal cycle end-to-end driving timely successful renewals aligned with customer objectives and Vertices commercial goals
Act as a trusted commercial advisor to senior stakeholders building strong value-led relationships that drive retention and growth
Manage a diverse portfolio of accounts in the UK and EMEA regions requiring high levels of organisational agility commercial judgment and flexibility
Develop a deep understanding of each customers business objectives and challenges to proactively position Vertices value in renewal and expansion conversations
Lead strategic account reviews and ROI-driven discussions clearly articulating the financial and operational impact Vertice delivers
Identify and execute upsell and expansion opportunities collaborating closely with Procurement Product and Solutions teams to craft compelling proposals
Forecast and report on renewal pipelines risks and retention metrics ensuring visibility accuracy and accountability
Champion the voice of the customer while maintaining a strong focus on commercial outcomes and account growth
Bring energy urgency and ownership to your book of business: this is a role for someone who thrives on momentum and impact

What Were Looking For
This is a senior role in our Account Management team and we are looking for 10 years experience in similar customer-facing revenue-responsible roles (Account Manager Customer Success Manager or similar)
Proven success owning and closing renewals with a strong track record of meeting or exceeding retention targets
Confidence negotiating and influencing C-suite stakeholders across multiple functions and geographies
Strong commercial acumen with the ability to balance customer advocacy and business outcomes
Excellent communication skills: you can explain a complex ROI calculation to a CFO in English and ideally one of the following languages: French Spanish Italian
High energy enthusiasm and resilience: you bring positivity and drive to fast-paced growth environments
Resourceful scrappy and creative - if a playbook doesnt exist yet youre excited to help build it
Bonus points if you can demonstrate experience either leading or mentoring junior team members

#LI-DNP #BI-DNI

Final things to note

Vertice is an equal opportunities employer although you must be legally able to work in the specified region of the job. Any personal data you provide will be processed in accordance with Vertices privacy policy and applicable data protection law.

We use AI-assisted tools to help us review and assess applications more efficiently. These tools support our Talent team but do not make hiring decisions autonomously. You have the right to contest any AI-assisted decision and exercise your data subject rights by contacting us; please follow the instructions in our privacy policy.

We like to deal directly with our candidates so no agencies please!

If you arent sure this job applies to you feel free to send your CV to and well be happy to take a look and see if you could be a good fit anywhere else in our business!

Required Experience:

Manager