Field Operations Specialist

Mercury Business Services

Job Location:

Boston, NH - USA

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Department:

Operations

Job Summary

We are currently searching for an outstanding individual to join our Express Small Package team in Downtown Boston.

Mercury Business Services is a growing logistics company with offices in Boston NYC Columbus and Chicago. We are driven by our core values of Customers First Extreme Ownership Relentless Improvement Band-aids and Stiches and Humility. Mercury specializes in time and temperature sensitive shipping for healthcare & life sciences technology and professional services companies.

For over 40 years Mercury has been providing clients with responsiveness value guidance and a comprehensive solution for their time and temperature-sensitive shipping needs. When working with Mercury clients get personal attention rather than a 1-800 number and personalized guidance for their complicated shipments.

The right person for this job needs to enjoy working from as 10:30 AM to 6:30 PM shift. This role will assist in all activities of our Squads and Express Packages team in Boston.

Daily Responsibilities:

Sort prepare labels and ship packages every night.
Solve various client issues on a nightly basis.
Serve as back-up walking courier.
Perform data entry.
Opening/Closing the office/facility
Assisting with customer support tickets
Process Asset Returns
Process AM Field Ops Export/NFO/Import Documents

Preferred Experience:

1-3 years previous experience
Military experience is a plus
Exceptional verbal and written communication skills
Strong analytical and problem-solving skills
Keen attention to detail
Valid Massachusetts Drivers License

Additional Preferred Skills:

Enjoy working in a fast-paced environment.
Be engaged proactive and highly motivated.
Positive attitude

Required Experience:

We are currently searching for an outstanding individual to join our Express Small Package team in Downtown Boston.Mercury Business Services is a growing logistics company with offices in Boston NYC Columbus and Chicago. We are driven by our core values of Customers First Extreme Ownership Relentles...