Senior Project Manager, Customer Success Delivery

Thomson Reuters

Job Location:

London - UK

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

Reuters Professional division creates highimpact branded content programmes for some of the worlds most respected global brands. Were looking for an experienced Senior Project Manager to join our global programme management team playing a pivotal role in delivering work across Reuters Plus and Reuters Events.

In this role youll sit at the heart of how Reuters brings premium custom content and event-led programmes to life. Youll partner closely with worldclass journalists producers strategists and commercial teams to deliver complex highprofile campaignsensuring every project is delivered on time on budget and to the highest editorial and operational standards.

Combining strong commercial awareness with outstanding project management and clientfacing skills youll be a trusted lead for our clients and internal stakeholders alikechampioning operational excellence while keeping client objectives and experience front and centre. This is a great opportunity to shape impactful global programmes and help deliver work that reflects Reuters reputation for quality credibility and innovation.

About the Role

As a Senior Project Manager Customer Success Delivery at Thomson Reuters you will:

Own the operational delivery of multiple concurrent content campaigns setting clear plans timelines and ownership from kickoff through completion.
Lead endtoend execution across Reuters Plus and Reuters Events partnering with editorial production design audience development paid social media planning Ad Ops and external vendors.
Manage scope schedules budgets and quality rigorouslyidentifying risks early and driving practical solutionsfocused decisions.
Support the presale process by partnering with Sales and Content Strategy on RFP responses including budgets resourcing models content mixes and delivery plans.
Assess feasibility and delivery impact during presale to protect quality timelines and commercial margins.
Plan and deliver eventrelated client programmes including sponsored content and integrated media packages aligning crossfunctional teams and proactively managing dependencies and timelines.

About You

To be our Senior Project Manager you will likely have:

Strong understanding of branded content and event production including delivery of advertiserfunded programmes.
Proven experience managing complex multiworkstream projects with tight timelines budgets and diverse stakeholders.
Confident clientfacing communicator able to lead meetings manage expectations and translate complexity into actionable plans.
Sound judgment and operational rigor with a practical solutionoriented approach under deadline pressure.
Experience supporting paid distribution and/or ad operations for custom content (e.g. paid social bespoke ad units).
Exposure to EMEA markets beyond the UK with experience working with Middle Eastern clients a plus.
Experience managing external vendors and freelancers including scope timelines and deliverables.
Calm highly accountable collaborator who thrives in fastmoving environments and builds trust through followthrough.

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Whats in it For You

Hybrid Work Model: Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing.
Culture: Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more. We live by our values: Obsess over our Customers Compete to Win Challenge (Y)our Thinking Act Fast / Learn Fast and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance (ESG) initiatives.
Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice truth and transparency. Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal tax accounting compliance government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency. Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news.

We are powered by the talents of 26000 employees across more than 70 countries where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity accuracy fairness and transparency are under attack we consider it our duty to pursue them. Sound exciting Join us and help shape the industries that move society forward.

As a global business we rely on the unique backgrounds perspectives and experiences of all employees to deliver on our business goals. To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sex/gender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on .

Required Experience:

Senior IC