Service Consultant DPSW Talent pool opening
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Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
About Kongsberg Maritime
Kongsberg Maritime is a global technology partner to the maritime industry delivering integrated solutions that enhance safety efficiency and sustainability across the entire vessel lifecycle.
We are a global leader with a strong track record of innovation and operational excellence. Our commitment to ethical conduct and sustainable practices sets us apart and reinforces the trust of our customers worldwide.
Kongsberg Maritime delivers products systems and services that support the full lifecycle of a vessel from design and newbuild to operations upgrades and lifecycle support. Our portfolio includes:
Mission-critical technology
Advanced system integration and digital solutions
Lifecycle services delivered close to where vessels operate
Our strategy is focused on addressing the most critical challenges facing the maritime industry. We continuously strengthen our core business while investing in areas where we create the greatest value for our customers.
Quality is at the heart of everything we do. Guided by our vision of shaping the maritime future we strive to be
our customers first choice by delivering reliable high-quality products solutions and services. This is made possible through responsible technology and a team of skilled engaged and dedicated people.
Protecting people and planet Together
Interested in working with us Please apply to our DPSW Talent pool.
A Dynamic Positioning Software (DPSW) - Service Consultant will primarily work with Dynamic Positioning software in delivery after sales and upgrade situations on both current and earlier versions of KMs Dynamic Positioning Systems. The position involves extensive traveling (100 days a year) both planned and on call on commissioning and service-jobs.
Key Accountabilities:
Technical education bachelor or equivalent combination of experience/education in the related professional field.
Be customer oriented and service minded.
Passion and patience to support customers and internal stakeholders.
Ability to handle simultaneous activities and work in a hectic environment.
Must be able to travel on short notice.
Must be comfortable with extended travel activity and work tasks controlled by our customers.
Be a team worker with excellent cooperative skills towards colleagues and customers.
Manage English as the official work language.
Ability to work independently self-driven.
Programming/Coding knowledge is desired but not mandatory.
Qualifications and Experience:
Provide excellent level of support to customers by phone e-mail and at site both onshore and offshore.
Provide customer support through commissioning and service on assigned Field Service product range.
Supply technical assistance during on-call assignments regarding HW/SW issues.
Attend CATs Dry-Docking and Sea trials during commissioning and regular service trips.
Responsible for reporting errors or defects on equipment delivered from KM and suggest improvement actions.
Provide technical assistance to Sales After sales customer and Field Service team.
Provide correct documentation when requested.
Responsible for updating CRM databases and documentation after regular services according to Global Customer Support processes.
Develop own qualifications by participating at internal / external courses and education.
Kongsberg Maritime is an equal opportunity employer. With us you will be offered a competitive salary and benefit packages with good development opportunities in an international environment. We offer an inspiring and safe work-environment and the possibility to work with sustainable and exciting solutions for the future.
Work Location: Niterói RJ
Closing date by May 30th 2026
Kongsberg Maritime is a global technology partner to the maritime industry delivering integrated solutions that enhance safety efficiency and sustainability across the entire vessel lifecycle.
We are a global leader with a strong track record of innovation and operational excellence. Our commitment to ethical conduct and sustainable practices sets us apart and reinforces the trust of our customers worldwide.
Kongsberg Maritime delivers products systems and services that support the full lifecycle of a vessel from design and newbuild to operations upgrades and lifecycle support. Our portfolio includes:
Mission-critical technology
Advanced system integration and digital solutions
Lifecycle services delivered close to where vessels operate
Our strategy is focused on addressing the most critical challenges facing the maritime industry. We continuously strengthen our core business while investing in areas where we create the greatest value for our customers.
Quality is at the heart of everything we do. Guided by our vision of shaping the maritime future we strive to be
our customers first choice by delivering reliable high-quality products solutions and services. This is made possible through responsible technology and a team of skilled engaged and dedicated people.
Protecting people and planet Together
Interested in working with us Please apply to our DPSW Talent pool.
A Dynamic Positioning Software (DPSW) - Service Consultant will primarily work with Dynamic Positioning software in delivery after sales and upgrade situations on both current and earlier versions of KMs Dynamic Positioning Systems. The position involves extensive traveling (100 days a year) both planned and on call on commissioning and service-jobs.
Key Accountabilities:
Technical education bachelor or equivalent combination of experience/education in the related professional field.
Be customer oriented and service minded.
Passion and patience to support customers and internal stakeholders.
Ability to handle simultaneous activities and work in a hectic environment.
Must be able to travel on short notice.
Must be comfortable with extended travel activity and work tasks controlled by our customers.
Be a team worker with excellent cooperative skills towards colleagues and customers.
Manage English as the official work language.
Ability to work independently self-driven.
Programming/Coding knowledge is desired but not mandatory.
Qualifications and Experience:
Provide excellent level of support to customers by phone e-mail and at site both onshore and offshore.
Provide customer support through commissioning and service on assigned Field Service product range.
Supply technical assistance during on-call assignments regarding HW/SW issues.
Attend CATs Dry-Docking and Sea trials during commissioning and regular service trips.
Responsible for reporting errors or defects on equipment delivered from KM and suggest improvement actions.
Provide technical assistance to Sales After sales customer and Field Service team.
Provide correct documentation when requested.
Responsible for updating CRM databases and documentation after regular services according to Global Customer Support processes.
Develop own qualifications by participating at internal / external courses and education.
Kongsberg Maritime is an equal opportunity employer. With us you will be offered a competitive salary and benefit packages with good development opportunities in an international environment. We offer an inspiring and safe work-environment and the possibility to work with sustainable and exciting solutions for the future.
Work Location: Niterói RJ
Closing date by May 30th 2026
Required Experience:
Contract
About Company
KONGSBERG is an international, knowledge-based group that supplies high-technology systems and solutions to customers engaged in the oil and gas industry, the merchant marine, and the defence and aerospace industries.
