Sr. Incentive Compensation Analyst

The Team The Role

Pendos Finance organization supports the companys growth scale and operational discipline across global teams. The team partners closely with Revenue People and business leaders to build reliable programs reporting and processes that help Pendo operate with clarity and confidence.

The Sr. Incentive Compensation Analyst will support the development delivery and execution of Pendos incentive compensation plans. This role owns accurate commission calculations plan administration support reporting and analysis while serving as a key point of contact for the Sales organization on compensation-related questions.

This role is based in our Raleigh office.

What this looks like day-to-day

• Commission calculations: Calculate monthly and quarterly commission payments for participants on variable compensation plans and submit accurate reports to payroll. Maintain a trackable record of commission payments and supporting data.
• Plan communication: Ensure accurate and timely distribution of sales compensation letters to new hires. Educate new hires on how their incentive compensation plans work and how to access monthly commission statements.
• Reporting and analysis: Develop incentive metrics analyses and account reconciliations to support Finance and Revenue leaders. Assist with monthly reporting forecasts and budget preparation.
• Plan implementation: Support incentive compensation plan implementation and testing to ensure calculations are accurate. Help identify issues early and partner with stakeholders to resolve them.
• Sales partnership: Serve as a primary contact for the Sales organization on commission inquiries. Respond in a timely clear and accurate manner while maintaining strict confidentiality.
• Process improvement: Evaluate commission guidelines periodically and suggest improvement measures. Assist with documenting processes and procedures to improve consistency and scalability.

Who You Are

Beyond the qualifications we hire through a specific lens. These arent buzzwords; theyre the things well actually look for in how you talk about your work.

Youre a builder not a maintainer.

Youre most energized when there isnt a clear path yet and you get to define it. You dont wait for direction; you identify gaps shape solutions and drive them forward. At Pendo great Sr. Incentive Compensation Analysts dont just follow instructions; they operate as strategic advisors influencing decisions guiding stakeholders and elevating how we work.

Youre AI-curious - genuinely.

Youre not using AI tools occasionally. Youre rewiring how you work around them. Youre faster sharper and more prolific because of it and you bring that energy to everything how you approach your work how you prep how you communicate how you think. We want someone who sees AI as a multiplier not a shortcut.

Must-haves

• 3-5 years of experience in sales compensation sales operations finance or a related function.
• Bachelors degree in Finance Accounting Economics or a related field.
• Strong analytical organizational and detail-oriented working style with the ability to manage accurate compensation data and calculations.
• Strong time management skills with the ability to prioritize tasks and support recurring monthly and quarterly deadlines.
• Excellent written and verbal communication skills with the ability to respond clearly and professionally to Sales organization inquiries.
• Strong Excel and Google Suite skills including pivot tables and v-lookups.

Nice-to-haves

• Experience working in a SaaS company.
• Prior experience or familiarity administering commissions in Xactly or a similar incentive compensation platform such as CaptivateIQ SPIFF or CallidusCloud.
• Experience using .

About Pendo

Pendo was founded in 2013 by former product managers who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve societys experience with software. Come join one of the fastest-growing startups supported by best-in-class institutions like Battery Ventures Salesforce Ventures Spark Capital and Meritech.

Pendo Core Values: Bias to Act Hone Your Craft The Team is Pendo and Maniacal Focus.

Location: Pendo is a hybrid -office 3 days per week unless designated remote.

Compensation: The expected salary range for this role to be performed in Raleigh NC is $88500 - $106000 plus annual bonus and equity.

Benefits: Highly competitive employer-heavy coverage including $0 premium options strong 401(k) match equity and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds experiences abilities and perspectives.

Accessibility: Pendo is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process please send a request to: All requests for accommodations are treated discreetly and confidentially as practical and permitted by law.