Client Support Coordinator
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Job Location:
Rutherford, NJ - USA
Monthly Salary:
Not Disclosed
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Raphael & Associates is seeking a proactive detail-oriented Client Support Coordinator. The Client Support Coordinator is responsible for managing all incoming and outgoing mail and packages including certified registered and overnight deliveries. This role ensures timely accurate distribution and shipment while maintaining proper tracking and documentation.
Key Responsibilities:
Raphael & Associates is a third-party claims administrator and independent claims adjusting firm recognized internationally for exceptional service. We tailor solutions to client needs leverage industry-leading technology and prioritize outstanding service and professional development. Our culture values camaraderie vision creativity and a roll-up-your-sleeves mentality.
Compensation and Benefits
We offer a competitive compensation package commensurate with experience including salary bonus opportunities paid time off medical/dental/vision/life insurance and a 401(k) plan with company match. You will work closely with a dedicated leadership team and play a key role in supporting a growing dynamic company.
Key Responsibilities:
- Receive sort and distribute all incoming mail and packages (USPS FedEx UPS DHL etc.)
- Prepare and process outgoing mail including standard certified registered and overnight shipments
- Maintain logs and tracking records for certified and accountable mail
- Ensure proper labeling postage and documentation for all outgoing shipments
- Coordinate courier pickups and deliveries as needed
- Monitor and replenish mailroom supplies (envelopes labels postage etc.)
- Operate mailroom equipment such as postage meters scanners and folding machines
- Handle sensitive or confidential materials with discretion
- Resolve delivery issues delays or discrepancies with carriers
- Maintain an organized and efficient mailroom environment
- Provide support for bulk mailings or company-wide distribution projects
- High school diploma or equivalent required
- Prior mailroom shipping/receiving or administrative experience preferred
- Experience with postage meter systems and shipping software and familiarity with USPS FedEx UPS and other shipping couriers
- Knowledge of certified/registered mail procedures and compliance requirements
- Basic computer skills (email tracking systems data entry)
- Strong attention to detail and organizational skills
- Ability to lift and move packages (typically up to 50 lbs)
- Good communication and time management skills
Raphael & Associates is a third-party claims administrator and independent claims adjusting firm recognized internationally for exceptional service. We tailor solutions to client needs leverage industry-leading technology and prioritize outstanding service and professional development. Our culture values camaraderie vision creativity and a roll-up-your-sleeves mentality.
Compensation and Benefits
We offer a competitive compensation package commensurate with experience including salary bonus opportunities paid time off medical/dental/vision/life insurance and a 401(k) plan with company match. You will work closely with a dedicated leadership team and play a key role in supporting a growing dynamic company.
Required Experience:
Junior IC
About Company
EXPERIENCE AND INTEGRITY: RAPHAEL STANDARDSRaphael & Associates is a Third Party Administrator and Independent Claims Adjusting company internationally recognized for its exceptional service and unsurpassed reputation of nationwide claims handling.Third
