Senior Product Manager, Identity & User security

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software we empower over 200000 businesses worldwide including Brex Rippling Navan Qantas SHEIN and many more with fully integrated solutions to manage everything from business accounts payments spend management and treasury to embedded finance at a global scale.

Proudly founded in Melbourne we have a team of over 2000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price Visa Mastercard Robinhood Ventures Sequoia Salesforce Ventures DST Global and Lone Pine Capital Airwallex is leading the charge in building the global payments and financial platform of the future. If youre ready to do the most ambitious work of your career join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact accelerated learning and true ownership. You bring strong role-related expertise and sharp thinking and youre motivated by our mission and operating principles. You move fast with good judgment dig deep with curiosity and make decisions from first principles balancing speed and rigor.

Youre humble and collaborative; turn zerotoone ideas into real products and you get stuff done end-to-end. You use AI to work smarter and solve problems faster. Here youll tackle complex highvisibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you lets build whats next.

What youll do

At Airwallex product is at the heart of everything we do. Our team brings together commercial strategy engineering design and regulatory expertise to deliver powerful financial products to customers around the world. We obsess over the details push the boundaries of whats possible and build world-class solutions that scale globally.

You will be part of the Identity and User Security team. As a Senior Product Manager for the team youll play a pivotal role in leading authorization and notification strategies; designing secure user journeys defining AI-ready platform capabilities and driving delivery from vision to global impact.

This role will be based in Singapore or Sydney.

Responsibilities

• Lead and grow core Identity & User Security products with an initial focus on authorization (roles permissions approvals) and customer/security notifications that thousands of businesses rely on every day.

• Set the vision and roadmap for identity authorization and notifications sequencing bets that move companylevel metrics across onboarding daytoday usage and recovery.

• Craft bestinclass access and communications journeys that feel simple for customers while quietly doing the hard work to keep accounts safe from abuse fraud and account takeover.

• Orchestrate crossfunctional delivery with Engineering Design Risk Compliance and Data Science to ship highquality scalable AIready platform capabilities (APIs services components) that can be safely consumed by AI agents and users.

• Own the global notification strategy define what we notify when and via which channels to drive engagement and trust while controlling risk and cost (including managing vectors like SMS pumping and fatigue).

Requirements

• 6 years of Product Management experience including leading complex crossfunctional initiatives for platform infrastructure or B2B products at scale.

• Experience building and shipping customer or developerfacing capabilities in domains like payments financial services SaaS platforms or security/infra ideally including access permissions or notifications but not strictly required.

• Strong technical fluency (APIs services data pipelines observability) and the ability to go deep with engineering on architecture and tradeoffs.

• Demonstrated experience working in regulated or risksensitive environments (fintech payments banking or similar) or a strong track record of quickly ramping up in complex policyheavy domains.

• Datadriven mindset with the ability to define metrics selfserve analyses (e.g. SQL dashboards) and use both qualitative and quantitative insights to drive decisions.

• Strong crossfunctional leadership skills youve successfully led complex multiteam initiatives spanning Product Engineering Security Risk Compliance Operations and Design.

• Excellent written and verbal communication able to simplify complex technical and risk concepts for different audiences from engineers to executives and external partners.

• Track record of owning problems endtoend from problem framing and discovery through design delivery rollout and iteration.

Preferred Qualifications

• Experience with identity access or security platforms (e.g. IAM authN/authZ policy engines audit/logging) or largescale notification systems (email/SMS/push).

• Background in fraud prevention security engineering or risk especially in account security abuse prevention or incident response.

• Experience building platform capabilities (APIs services SDKs shared components) that are consumed by multiple product teams including versioning SLAs and documentation.

• Familiarity with SMS/email infrastructure and abuse vectors (including SMS pumping and phishing) and with designing mitigations that balance cost deliverability and security.

• Experience operating at global scale shipping features across multiple countries and regulatory regimes.

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams please be aware that Airwallex will not ask for bank details sensitive ID numbers (i.e. passport) or any form of payment during the application or interview process. All official communication will come from an @ email address. Please apply only through or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit qualifications competence and talent. We dont regard color religion race national origin sexual orientation ancestry citizenship sex marital or family status disability gender or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation please let us know.

Required Experience:

Senior IC