Operations Administrator

JOB PURPOSE

The Part-Time Operations Administrator provides administrative and operational support across shipping purchasing inventory customer service and finance. This role ensures accurate data entry efficient order processing and timely coordination of shipments while supporting internal teams and customers.

Key Responsibilities:

• Validate daily technician time entries and maintain reporting in UltiPro and Pentagon (ETS)
• Prepare package and coordinate shipment of repaired and customer units ensuring accuracy and proper documentation
• Process purchase orders sales orders RMAs cores and vendor setups as needed
• Support inventory management including cycle counts shelf-life reviews and stock accuracy
• Assist with customer communication onboarding documentation and service support
• Support accounting functions including expense reporting collections and customer payments
• Maintain records process invoices and assist with end-of-month activities
• Coordinate calibration scheduling supply ordering and facility support tasks
• Assist with company events and general office organization

Marginal Job Functions:

• Assist with ad hoc administrative tasks and special projects as assigned
• Support additional departments during peak workload periods
• Participate in team meetings trainings and cross-functional coordination as needed
• Provide backup support for shipping receiving and office coverage during absences
• Assist with data entry reporting and documentation updates outside of regular duties
• Perform other duties as assigned to support overall business operations

SAFETY REQUIREMENTS

• Follow all company safety policies procedures and workplace guidelines
• Use proper lifting techniques when handling packages parts or inventory (may include items up to required weight limits)
• Ensure safe packaging and handling of all shipments to prevent damage or injury
• Maintain a clean and organized work environment to reduce hazards
• Use required personal protective equipment (PPE) when handling materials or working in warehouse/production areas
• Report any safety concerns incidents or hazards immediately to supervision
• Comply with all shipping handling and material safety requirements for regulated or sensitive components

WORKING CONDITIONS

Physical Demands: This position operates in an office and light warehouse/operations environment. This role may require working in areas with moderate noise levels and occasional interaction in shipping receiving or inventory storage spaces. Work is primarily performed during standard business hours in a part-time capacity with occasional flexibility required during peak operational periods.

Equipment Operated: Uses standard office and warehouse equipment including computers printers scanners copiers and telephones as well as shipping tools like label printers and scales. Also works with ERP and inventory systems (UltiPro Pentagon/ETS) and general packaging materials such as boxes tape and protective supplies.

Work Location: PAG Offices

Protective Equipment Required: PPE requirements include safety glasses and protective gloves when working in shipping or warehouse areas closed-toe footwear at all times and any additional protective equipment as required based on materials or tasks.

Potential Hazards: Potential hazards include minor risks from lifting and moving packages cuts from packaging tools slips or trips in office and warehouse areas ergonomic strain from computer work and general exposure to normal shipping/receiving activity.

JOB SPECIFICATIONS

Knowledge Skills and Abilities: The Operations Administrator (Part-Time) is responsible for providing cross-functional administrative and operational support across shipping purchasing inventory customer service and finance. This role requires strong organizational skills attention to detail and the ability to manage multiple tasks in a fast-paced environment. The position involves accurate data entry order processing shipment coordination and support of internal systems and customers. The ideal candidate is dependable self-motivated and experienced in administrative or operations support with proficiency in standard office software and ERP systems. The role requires basic physical activity such as lifting light to moderate materials and working in both office and light warehouse settings while following all safety procedures and guidelines.

Education/Training:

13 years of experience in administrative support operations logistics purchasing inventory control or customer service preferred

Experience working with ERP systems data entry or order processing strongly preferred

Prior experience in a manufacturing aerospace or warehouse/operations environment is a plus

Demonstrated ability to manage multiple tasks maintain accuracy and meet deadlines in a fast-paced setting

Experience working with internal and external customers preferred

Experience: 13 years of experience in administrative operations logistics purchasing inventory or customer service roles is preferred.

Certificates/Licenses: None

Other: Other duties may be assigned in the role to support other departments personnel or projects.

Duties not listed within the position description may be required of the employee at the discretion of the department management. Job functions may vary due to irregular working conditions locations in multiple time zones or shift positions.

Required Experience:

Unclear Seniority