Revenue Manager

Were not hiring people to fill a seat or add to ourheadcount. Were hiring people to craft our culture ethos and success. This isa big deal for us and we know its a big deal for you: a new role defines howyou spend your days who you spend them with and what your future lookslike.

Together well shape each others entire deserves thoughtfulness empathy and respect. Its why this jobdescription is deliberately detailed. We want you to know exactly what yourestepping into. The challenges the opportunities the quirks of the role andthe kind of impact youll have.

Us

Crafted is a series of life-friendly hotels and clubswhere guests can be themselves and fill up on the good stuff: nature foodwellbeing craft people and play. Crafted at Powdermills in East Sussex openedin November 2025 as our first hotel with several more planned in the comingyears.

More specifics will follow as planning and pieces fallinto place. So for now heres the sentiment behind Crafted

Its easy to get overwhelmed by life. To switch toautopilot and go through the motions. Were busy but not on the things we lovedoing we spend more time on our phone and we misplace our bounce andspark.

In short Dr Evils stolen our mojo.

We all need a tune up now and again. To escape tosomewhere that makes us feel totally at ease. Not so we can step away fromlife but so we can come back to it. This is where Crafted comes in.

Our aim is to create a network of connected destinationsthat people come back to again and again because its where they feel goodabout life. Somewhere to work on life come together and connect locally.

You

Crafteds culture will be inclusive and agile but withambitious goals and a start-up mentality. We need to execute brilliantly fromday one and every team member will contribute wherever they are able.

As Revenue Manager youll be the commercial lead managingall aspects of revenue strategy pricing and distribution. Youll make sureevery room rate and package is optimised to deliver strong performance. Thisis a role for someone commercially sharp and operationally savvy. Youll ownour revenue management platform oversee all rate strategies deliver clearreporting and ensure group and event bookings dont compromise leisurerevenue.

That said as Revenue Manager your primaryresponsibilities will be to:

• Own and manage our Revenue Management System ensuring rates restrictions and availability are optimised daily.
• Monitor competitor activity market trends and demand patterns to stay ahead of the curve.
• Forecast occupancy ADR RevPAR and channel mix producing accurate weekly monthly and annual reports for leadership.
• Collaborate with sales and marketing on targeted promotions seasonal packages and brand-aligned campaigns.
• Work with sales to ensure event and group bookings are priced carefully so they dont dilute leisure rates or restrict peak night availability.
• Maximise performance across all distribution channels (direct OTA GDS corporate accounts) and maintain a healthy channel mix.
• Conduct regular performance reviews and scenario planning to identify risks and opportunities.
• Support the annual budget process for room and ancillary revenues providing data-driven recommendations.

Were looking for someone with:

Provenexperience in hotel revenue management.

Deepunderstanding of RMS (ideally IDeaS) PMS (ideally Mews) & OTAs.

Stronganalytical skills and ability to translate data into actionable insights.

Experienceproducing and presenting commercial performance reports on a daily weekly& monthly basis.

Aproactive commercially minded approach with strong attention to detail.

Excellent communication and influencingskills across teams.

Together

We hire people with personality who have a desire tocontinuously learn. Each person should bring themselves to work to shape ourculture and keep us real interesting and original.

To create a comfortable environment for all guest andstaff we prioritise teamwork over titles: no ones too important to lend ahand or too new to have a good opinion. We need low egos but highexpectations: people who are humble enough to jump in and serious about makingan impact.

Three values well expect you to live by:

1. Enjoy it: its still work but if youre having fun then so are our guests. Its ok if youre humming behind the bar or moving with the music.
2. Own it: whoever you are and whatever your role someones enjoyment is in your hands. Always keep an eye out.
3. Improve it: ask for feedback (and dont be scared of what follows) and be curious. Well give you plenty of chances to learn and develop.

Note: positive Environmental Social andGovernance (ESG) principles are integrated across these three values.

Contact Details: