Vendor & Contracts Manager

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

What this opportunity involves:

We have an exciting opportunity for a Vendor & Contracts Manager to join us.

Reporting to our Procurement Manager you will implement and manage various delivery requirements associated with vendor engagement contract transitions as well as ongoing performance management of approximately 300 vendors nationally. Your role will support the Facilities Management operations with vendor escalations and issues resolution.

This is an amazing role for our Australia Posts national portfolio. You will be required to be based 3 days on-site at the Australia Posts office in either Melbournes inner or Brisbane CBD.

Snapshot of the roles:

• Manage vendors appointed by JLL on the Client account ensuring operational readiness and performance through the JLL Vendor Management framework
• Conduct monthly reviews of SLA scorecards and assessments overseeing compliance management including due diligence and vendor checks
• Deliver weekly and monthly reporting on vendor performance for JLL and the Client
• Manage monthly meetings to monitor SLAs work orders invoice management complaints HSSE and contractual commitments
• Ensure contractual compliance for all contracts between JLL and Principal service partners on behalf of the Client
• Develop and implement supplier scorecards with metrics monitoring and reporting for key suppliers
• Identify and mitigate supplier risk across multiple levels while managing subcontractor compliance and performance
• Provide education and training to vendors and the wider FM team on vendor management best practice

Key Skills and Requirement:

• Minimum two years of experience in a similar vendor or contract management role
• Ability to build and maintain relationships with vendors of all sizes including Aboriginal vendors and those servicing remote and regional areas
• Proven ability to review and interpret detailed contractual documents including terms and conditions scope specifications and management specifications
• Strong aptitude for interpreting and analyzing numerical data with exceptional attention to detail particularly as it relates to property and building management
• Proficient in MS Office particularly Excel (pivot tables lookups complex formulas)
• Excellent written and verbal communication skills with a customer service-oriented attitude and ability to interact professionally at all levels
• Strategic thinker with proven problem-solving abilities using quantitative approaches and a results-oriented mindset
• Quality and continuous improvement focus with the ability to manage conflict and balance client and firm requirements

What you can expect from us:

• Great employee discounts off fitness wellbeing & other renowned bands
• Private Health Insurance Discounts
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australias #1 Commercial Real Estate firm
• Premium offices
• Hybrid / flexible work arrangements

About us:

At JLL we see a Brighter Wayforward for our clients our people our planet and our communities. With over 200 years of real estate experience we are and always have been in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better smarter more innovative ways of working. We approach our work in a warmer more optimistic and inclusive way.

JLL is a global leader in helping clients envision where people will live work play shop and eat. Apply today quoting job reference numberJPREQ503105

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.