Customer Experience Specialist Portuguese Speaker

CB Talents

Job Location:

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: 1 hour ago

Vacancies: 1 Vacancy

Job Summary

Join Our Global Team in Athens!

Are you a native or C1 Portuguese speaker looking for a career that combines digital safety customer care and an incredible lifestyle Join us in Athens Greece where you will protect online communities for world-leading social media platforms.

What You Will Do

Content Moderation: Ensure a safe environment on platforms like Facebook and Instagram by reviewing content against community standards.
Support & Integrity: Assist users via chat and email while investigating reports of harassment or policy violations within the Metaverse.
Continuous Growth: Participate in cross-skilling across different workflows and move toward Senior Expert roles.

Whats in It for You

Salary: 1045.72 Gross/Month a Productivity Bonus (up to 10%).
Daily Perks: Monthly food allowance (up to 80) based on attendance.
Career Path: Structured salary increases at 12 and 36 months with clear internal promotion paths.
Well-being: 24/7 access to counseling wellness facilities and a supportive team environment.
The Location: Experience the history cuisine and vibrant nightlife of Athens while working a MondayFriday schedule (occasional weekends).

What You Bring

Native or C1 level Portuguese and B2/C1 English.
13 years of experience in BPO Customer Support or Tech Support.
Strong critical thinking and the ability to handle sensitive digital content professionally.
A typing speed of 30 WPM.

Join Our Global Team in Athens! Are you a native or C1 Portuguese speaker looking for a career that combines digital safety customer care and an incredible lifestyle Join us in Athens Greece where you will protect online communities for world-leading social media platforms. What You Will Do Content...