Sourcing (Indirect Categories) — Business Process Expert
Job Summary
We offer business consulting technology and engineering solutions and end-to-end transformative business process management services to some of the worlds most iconic brands.
As part of a largescale global transformation a worldleading FMCG company has partnered with Infosys to redesign and elevate its Global Business Services (GBS) to worldclass standards. To support this journey we are seeking a Sourcing (Indirect Categories) Business Process Expert (GBS) who will serves as the end-to-end process manager for the Indirect Sourcing process across GBS and will play a critical role in improving processes and ensuring operational excellence in our Bucharest delivery center. This is your chance for a once in a lifetime career experience playing a part in the creation of a fully independent new FMCG company and a greenfield GBS organization.
The Sourcing (Indirect Categories) Business Process Expert (GBS) is positioned within our Global Business Services (GBS) Purchase to Pay Organization. Holder of this role will be responsible for building and driving a best-in-class Indirect Sourcing for GBS covered processes.
Your tasks in detail:
- Define and maintain the global GBS Souring process for Indirect Categories (process maps SOPs Desktop Procedures checklists);
- Standardize RFx strategies (RFI/RFQ/RFP) eAuctions where appropriate weighted scoring models and negotiation playbooks;
- Develop categoryspecific playbooks (e.g. IT/SaaS Marketing Facilities MRO Professional Services) including SoW templates ratecard structures SLAs/OLAs and acceptance criteria;
- Establish quality gates for intake (business case budget scope/specs risk assessments privacy/security reviews);
- Advise buyers on event design supplier long/shortlisting bid normalization scenario & TCO modeling and award recommendations;
- Coordinate crossfunctional inputs (IT architecture InfoSec Privacy Legal HR Facilities Finance) to ensure complete RFx/SoW packages;
- Guide strategies for ratecard governance benchmarking rebate/volume tiers and service credits/LDs;
- Support supplier onboarding (due diligence compliance attestations tax/withholding considerations) and readiness for contract execution;
- Manage CLM templates and clause libraries (MSA SOW DPA DPU NDAs) with Legal; manage approval workflows and playbooks.;
- Ensure contracttoERP enablement: pricing rate cards service catalogs and contract compliance fields (renewal dates obligations);
- Drive guided buying and eCatalog/punchout enablement with curated content and channel decision trees to maximize compliance and ease of use;
- Maintain sourcing policies and thresholds (whattobuywhere when RFx/eAuction is required exceptions process);
- Enforce ToA/SoD and conflictofinterest rules; maintain robust exception management and documentation;
- Integrate data privacy (e.g. GDPRlike principles) InfoSec requirements (for IT suppliers) and record retention into operating procedures;
- Optimize eSourcing templates scoring and approvals; maintain standardized bid sheets and evaluation criteria;
- Support to define data standards for supplier master UNSPSC/category taxonomy service catalogs GL/tax coding and contract metadata;
- Implement data quality guardrails and validations to support accurate analytics clean PRPO handoffs and touchless transactions;
- Support to establish dashboards for savings/avoidance cycle time pipeline contract coverage catalog adoption nonPO spend policy exceptions rate variance vs. benchmarks;
- Conduct root cause analysis on leakage (offcontract nonPO) supplier performance issues and invoice holds due to SoW/PO misalignment;
- Benchmark performance across regions and publish improvement roadmaps with quantified benefits;
- Deploy automation (RPA/workflow) for intake triage bid normalization comparative analysis and supplier comms;
- Expand catalog coverage and simplify buying channels to reduce manual touchpoints and cycle time;
- 7 or more years in Indirect Materials Sourcing including process management transformation and operations;
- Category Knowledge: Exposure to indirect sourcing domains;
- Handson with eSourcing (IvaluaAriba/Coupa/Jaggaer) CLM (Ivalua/Ariba/Coupa) ERP (SAP/Oracle/D365) and analytics (Power BI/Tableau advanced Excel). VMS (Fieldglass/Beeline) experience is a plus;
- SoW drafting event design weighted scoring TCO modeling eAuctions catalog enablement SRM basics;
- Practical understanding of ToA/SoD ABAC data privacy InfoSec (for IT vendors) and audit requirements;
- Fluent in business English; additional regional languages are a plus;
- Indirect Sourcing Mastery: RFx design bid normalization scenario analysis negotiation prep and supplier qualification;
- SoW & Commercials: Strong SoW drafting ratecard/fee models SLAs/OLAs service acceptance criteria and contract change control;
- Digital & Data: Confident with Ivalua/eSourcing/CLM configuration awareness; strong Excel/BI skills; understanding of category taxonomies supplier/material master impacts;
- Policy & Controls: Converts policy and risk requirements into workable workflows templates and system rules to reduce exceptions/leakage;
- Financial & Tax Acumen: Budgeting TCO/shouldcost for services rebates FX/logistics elements and VAT/GST considerations.
- Long-term and stable cooperation;
- Benefit platform;
- Organized training sessions during the first weeks and further upskilling courses (online with our experts);
- 22 paid vacation days in the first year plus 2 more paid vacation days starting with the second year;
- Modern cozy and central location in Bucharest;
- Teamwork in a multicultural environment;
- Medical subscription and life assurance.
About Company
Welcome to Infosys Careers for Experienced Professionals As a leading provider of next-generation consulting, technology and outsourcing solutions, we are dedicated to helping organizations in over 46 countries to renew their core and simultaneously innovate into new frontiers. Whilst ... View more