PMO Operations Manager

Stand Together

Job Location:

Arlington, TX - USA

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Stand Together is a philanthropic community that helps Americas boldest changemakers tackle the root causes of our countrysbiggest problems from education to the economy broken communities and toxic division among dozens of other pressing issues. We provide our partners with access to resources including funding thought leadership a network of peers and a playbook for applying proven principles to transform lives and society.

As a PMO OperationsManager within Stand Togethers Marketing and Communications business (MarComms) you will support and continuously improve the systems workflows and reporting infrastructure that enable our teams to execute high-impact marketing and communications work. Reporting to theSr. Director of PMO & Ops you will play a key role in evolving Workfront as a scalable operational enginemanaging day-to-day support while also driving improvements to system governance reporting and workflow design.

This role is ideal for someone who enjoys systems thinking problem solving and improving how teams work. Your work will directly improve execution quality operational visibility and cross-team collaboration.

How You Will Contribute

Provide Workfront Support & Troubleshooting

Manage incoming support requests (fields templates project setup workflows)

Troubleshoot system issues and escalate appropriately

Serve as a first-line resource for user questions

Identifyroot causes of recurring issues and implement scalable solutions

Support User Onboarding & Training

Coordinateuser setup requests and audit permissions to ensure accuracy

Conduct onboarding and role-based training sessions

Maintain training documentation and enablement materials

Continuously improve training resources to increase user confidence and adoption

Maintain Data Integrity & System Hygiene

Conduct regular audits to ensure naming consistency andfield compliance

Clean upprojects task structures and outdated data

Monitor system health to supportaccurateportfolio-level reporting

Reinforce governance standards that position Workfront as a trusted source of truth

Support Templates & Workflows

Update project templates request forms intake workflows and task structures

Configure programs and portfolios

Assistwith workflow standardization initiatives

Contribute to ongoing system optimization efforts byidentifyingopportunities to improve efficiency usability and scalability

Build &MaintainReporting

Create andmaintaindashboards and operational reports

Support campaign reporting and resource visibility

Assistin evolving reporting to better support capacity risk and performance insights

Partner with PMO leadership to improve portfolio-level reporting clarity

Support New Team Implementation

Gather requirements from onboarding teams

Build workflows and templatesaligned to PMO standards

Support rollout and adoptionof new processes and tools

SupportIntegrations & System Enhancements

Partner with stakeholders and system administrators to support integrations and enhancements

Help translate business needs into system requirements

Support rollout testingand adoptionof new features or capabilities

What You Will Bring

3-5 years of experience in project coordination marketing operations or PMO support

Working knowledge of Workfront or similar project management platforms

Strong attention to detail and data accuracy

Ability to troubleshoot system and workflow challenges

Strong communicationskills and customer-service mindset

Comfort working in a fast-paced evolving environment

Standout Candidates Will Bring

Experience supporting enterprise work management tools

Experience building dashboards or reports

Process documentation experience

A proactive improvement-oriented mindset

Awareness of emerging platform capabilities features or industry trends related to work management tools

What We Offer

Competitive benefits: Enjoy a 6% 401(k) match with immediate vesting flexible time off comprehensive health and dental plans plus wellness and mental health support through Peloton and Talkspace.
A meaningful career: Join a passionate community of over 1300 employees dedicated to improving lives and driving innovative solutions to complex social challenges.
Commitment to growth: Thrive in a non-hierarchical environment that empowers employees to discover develop and apply their unique talents.
Competitive compensation: Our approach rewards the value you create through competitive salaries and bonus opportunities allowing you to share in the success you help drive.

Our Values:Working for an organization within the Stand Together philanthropic community is different from many other places. The culture is deeply rooted in Principle Based Management (PBM) a framework guided by the principles that drive human progress such as dignity openness and bottom-up empowerment. PBM empowers employees to be entrepreneurial to innovate and to continually drive transformation.

We believe diversity fuels creativity broadens knowledge and helps drive success. That is why were proud to be an Equal Opportunity Employer and strive to treat all employees and applicants with honesty dignity and respect.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Manager

Stand Together is a philanthropic community that helps Americas boldest changemakers tackle the root causes of our countrysbiggest problems from education to the economy broken communities and toxic division among dozens of other pressing issues. We provide our partners with access to resources incl...