Technical Support Saas

About Signaturit Group a Namirial Company

Signaturit Group part of the Namirial group is the European leader in secure digital transactions. Its cloud-native unified and modular platform enables public and private organisations to manage the entire lifecycle of their digital operations: from identity verification and onboarding to electronic signatures authentication communications fraud prevention qualified archiving and electronic invoicing.

As a Qualified Trust Service Provider (QTSP) under the eIDAS Regulation the group guarantees the highest level of legal certainty and regulatory compliance anticipating initiatives such as eIDAS 2 and the European Digital Identity Framework (EUDI Wallet).

Following the integration of Signaturit into the Namirial Group in 2025 the company consolidates a multinational position with more than 250000 customers a presence in more than 90 countries and a team of more than 1400 employees. Headquartered in Italy and with a strong presence in Spain France Germany and LATAM and South-East Asia the group combines global reach with local proximity to offer direct service to businesses and public administrations.

What you will do at Signaturit Group A Namirial Company

• Monitor synchronizations and automatic notifications

• Manage and resolve technical incidents

• Weekly internal follow-up meetings to set priorities

• Environment monitoring log review and SQL queries

• Remote connection to client servers

• Configure tools and resolve initial product issues

• Environment setup based on client needs Installation and configuration of system components Implementation of integrations with other systems

• Authentication management (LDAP SAML SSO Databases)

• License and permission management

• Meetings and clarifications with clients regarding integration questions

• Collaborate in maintaining responsibilities within the organizations Integrated

• Management System Understand and apply

• Quality and Information Security policies (ISO/IEC 27001 and ENS)

• Comply with Environmental Policy guidelines

• Follow Business Continuity procedures o If assigned a trusted role assume the tasks and responsibilities defined for that role

What we believe should contribute to your success in this context

• Advanced Vocational Training in IT and/or experience in a similar position - 2 years would be ideal.

• Pragmatism & Ownership: Ability to find effective maintainable solutions to complex problems and take ownership of the delivered features.

• Effective Communication: Clear and concise communication both written and verbal.

• Adaptability: Ability to quickly switch context and adapt to evolving technical requirements and product needs.

• Spanish and English are mandatory

Indicative Interview Process (may vary if needed but well try our best to anticipate and inform):

• HR Discovery Call (30 min)

• 1st interview with our business (direct report)

• Business case

• Personnality online assessment feedback

• 2nd interview with our business & business case feedbac

• Reference check

Why Join Us

• Flexible hybrid work set up

• Flexible working hours

• Summer intensive working schedule

• Intensive workday on Fridays (all year long)

• Health Insurance 100% for you and your kids

• Flexible benefits (Coverflex)

• Access to LinkedIn Learning Platform

• Celebrate your birthday with a day off
  

Join Our Vision

Be part of Signaturit Groups journey to revolutionize digital transactions across Europe and beyond. We are excited to welcome fresh talent who are eager to make a meaningful impact in the digital world.

For more information explore our website and discover how you can contribute to our mission.

We are looking forward to meeting you!

* The use of the masculine gender has been adopted for ease of reading and is not intended to be discriminatory.