Workshop Production Assistant

The A&M Mission: Were more than just a jewellery brand were on a mission to revolutionise the jewellery experience.

Our Values & Culture: At A&M our values arent just words - theyre the heartbeat of how we show up every single day.

Grow Together. Celebrate Each Other. Break All Boundaries.

Were a company fuelled by growth recognition and pushing beyond the expected. We move fast think big and believe that progress is a shared journey. We champion one anothers wins and show up with support when it counts - because when one of us grows we all do. If youre inspired by collaboration driven by curiosity and energised by celebrating others youll thrive here at A&M.

Location: Hatton Garden Workshop London.

Salary & Benefits: 29500 annually. See more on our benefits here.

Our Commitment: Sustainability starts with us. From community work caring for our suppliers and educating and supporting our team. See our commitments here.

The Workshop Production Assistant Mission:

To contribute in a dual-function role across bench production and workshop co-ordination. The workshop production assistant will ensure the bespoke programmes are delivered to a high standard while supporting the day-to-day co-ordination of the workshop.

How youll drive success:

Bench jeweller

• Produce Story Chain and service programmes to Astrid & Miyu quality standards

• Support testing and development of new programmes

• Manage bench work to meet production timelines

• Complete quality control and repairs in a timely manner

• Maintain tools materials and workspace in good order

• Uphold workshop standards for craftsmanship safety and material care

Admin Support

• Support day-to-day workshop organisation

• Process and dispatch customer orders and repairs

• Prepare and transport items to the Assay Office

• Assist with organisation of components materials and finished stock

• Track and report weekly production and trade order data

• Support stock control including movements counts and audits (in collaboration with Ops and Logistics)

• Carry out QC on story chain orders post-Assay ready for shipment

• Assist with repairs and returns from intake to completion

What youll need to thrive:

• Bench experience working with 914ct gold

• Consistent production of Story Chain pieces to the required quality standard

• Reliable completion of bench work within agreed timelines

• Strong attention to detail and care in handling materials and finished pieces

• Proactive support of workshop operations and team needs

• Maintaining an organised and efficient working environment

• A collaborative and dependable approach to supporting the workshop team

The Interview Process and Candidate Experience

1. Life Story & Values - a 30 min video call with our Talent Team for us to get know each other better asking questions inspired by our three core values

2. Experience Interview - a slightly longer video call for you to meet your manager and discuss your skill-set and experience for the role

3. Final Interview - 1 hour in person task interview to complete and present

Feedback: Were committed to creating the best candidate experience we can for you. Youll receive feedback over the phone or email at every stage in the process once youve had an interview so that we can set you up for success and help fuel your growth.