Technical Product Owner

Technical Product Owner

Malvern PA

Data and Architecture Leadership

Understanding of enterprise data architecture APIs and graph-based models (supergraph)

Ability to translate data and technical requirements into business impact

Ability to coordinate across CDAO engineering and platform teams

Product Strategy & Vision

Ownership of the C360 product vision and roadmap aligned to broader crew / client experience

Experience defining measurable outcomes (Adoption data quality etc.)

Strong Execution Skillset

They will need experience managing ambiguous problem spaces and evolving requirements

Can manage short term delivery pressure with long term architecture plan.

Stakeholder Management & Influence

Can navigate across organization dynamics (CEI CDAO Engineering business stakeholders)

Can make decisions in ambiguity and create clarity for others

Although categorized as a business product manager role it is highly technical in practice.

Key Workstreams the Role Will Own

DB2 Modernization

A major and newly added responsibility.

Requires working closely with technical partners and understanding:

DB2

Mainframe environments

Beta and related systems

Deadline-driven: expected to be completed by 12/31 though aggressive.

Requires navigating complexity across teams.

C360 (Customer 360 Data Pipeline)

A pipeline syncing Dynamics CRM AWS using agreed-upon architectural patterns.

Supports an enterprise-wide uniform data architecture to enable insights and intelligence.

CRM holds major data responsibility but AWS is used by other groups; requires alignment.

SuperGraph is used to unify data access and utilization.

Other Inherited Apps

As part of modernization efforts additional apps without clear ownership have been transferred to this team.

Required Competencies

Technical Competence

Not expected to be an architect or deep technical expert.

Must understand systems well enough to:

Identify roadblocks.

Communicate effectively with technical stakeholders.

Move initiatives forward quickly.

Comparable to an old school Business Systems Analyst level of system understanding.

Execution Skills

Strong get-stuff-done (GSD) mindset.

Must independently push work forward under tight deadlines.

Stakeholder & Relationship Management

One of the most important skills.

Requires:

Navigating a complex organization with unclear ownership structures.

Chasing down the right people.

Influencing priorities across teams.

Managing dependencies.

Managing business-side change associated with modernization.

Candidate Expectations

Could be someone who:

Already has relevant experience and can jump in immediately or

Learning extremely quickly and has adjacent domain knowledge.

Should not be someone who goes too deep technically there are architects and engineers for that.