Care Home Administrator

Care Home Administrator. Manor Park Care Home

• Salary: £13.51 per hour
• Hours: Full-Time 37.5 hours per week
• Shift Pattern: Monday to Friday 9am-5pm

We are seeking a proactive and professional Administrator at Manor Park Care Home.

Based on-site in the picturesque town of Malton you will be responsible for handling enquiries coordinating visits and ensuring a welcoming and informative experience for all visitors. This role is ideal for someone with strong administrative experience who is confident organised and passionate about delivering excellent customer service.

As Administrator you will support the day-to-day running of the home by managing a range of administrative and operational processes including:

• Maintaining accurate staff and resident records in line with company and regulatory requirements
• Supporting payroll administration including the timely processing of weekly staff hours
• Managing recruitment and onboarding administration including safer recruitment documentation and staff files
• Maintaining training and compliance records to ensure the home meets required standards
• Acting as the first point of contact at reception welcoming visitors and responding to enquiries
• Liaising with residents relatives colleagues and external professionals in a professional manner
• Supporting the Home Manager with administrative tasks reporting and documentation
• Maintaining accurate information relating to room allocation and availability
• Supporting the home’s administrative readiness for regulatory inspections and audits
• Overseeing residents’ funding arrangements ensuring contracts are issued maintained and reviewed and that funding information is accurate current and compliant with requirements

This is a fast-paced and varied role so the successful candidate will be confident managing multiple priorities and switching between tasks throughout the day.

What we’re looking for:

We are looking for a confident administrator who enjoys working in a busy environment and takes pride in keeping systems records and processes running smoothly. You will bring:

• Strong administrative and organisational skills
• Confidence using digital systems and Microsoft Office
• Experience working in a busy office or administrative environment
• Excellent communication and customer service skills
• Strong attention to detail and accuracy
• The ability to manage multiple tasks and priorities
• Confidence working both independently and as part of a team
• Excellent people skills being a warm and positive representative of the home when supporting new employees and liaising with outside professionals and residents’ families

Experience of payroll administration and HR admin processes are essential.

Sandstone employees enjoy a range of benefits:

• Free uniform. Free Meals*. Free DBS.
• Discounts on the high street* - with retailers like Asda Costa and Argos
• Refer-a-Friend - and get a £250 bonus
• Flexible pay* - choose when you are paid and get money management tips too
• Free wellbeing programme - helping you look after your physical and mental health
• Employee recognition scheme - we recognise and reward great work
• Pension scheme - helping you plan for your retirement
• In-house training - on-going face-to-face training tailored to you
• Career opportunities - The chance to ‘make your mark’ and play a key role

Equality & Inclusion

Sandstone Care Group is an equal opportunity employer. We welcome applications from people of all backgrounds and aim to create diverse teams that reflect the communities we serve.