Vice President of Product
Job Summary
Vice President of Product
Every great story needs a hero who sees what others cant who looks at a complex noisy world and finds the path forward. At JobNimbus we believe the best software doesnt just solve problems; it anticipates them. It predicts. It automates. It tells our customers exactly where to focus so they can stop managing chaos and start building something great.
Were looking for a VP of Product who has been on this kind of journey before. Someone who knows how to translate a bold vision into a roadmap rally a team around a north star and ship products that customers actually love. Youve fought the dragons of churn conquered the mountains of misaligned priorities and come out the other side with the battle scars and the wisdom to prove it.
If that sounds like your story we want you to bring your superpowers to ours.
The Vision
Build the right thing at the right time for the right people.
The BHAG youre working toward: A system that predicts and automates everything in our customers businesses and tells them exactly where to focus their time.
What Youll Own
Product Vision & Strategy
- Define and champion a 3-year product vision with a detailed work-backwards roadmap including release milestones vertical GTM targets and projected outcomes
- Maintain a rolling 12-month roadmap with high confidence in the near term and clear strategic intent further out updated every quarter
The Customer at the Center
- Build an end-to-end customer journey map identify the friction points and make sure the whole company sees and feels what our customers experience
- Establish a high standard of customer interaction across your entire team weekly touchpoints feedback loops NPS tracking and a culture of genuine customer empathy
- Own product sentiment signals (NPS CSAT feature feedback) and drive relentless improvement against them
Your Team
- Build and elevate a world-class product org
- Partner closely with engineering as a true collaborator: guide sprint planning hold retrospectives and keep the team shipping with intention
- Foster a culture of testing experimentation and fast iteration make lets try it a reflex not a committee decision
The Full Product Lifecycle
- Own pricing & packaging strategy research best practices lead price changes and review existing pricing bi-annually to maximize growth and retention
- Build comprehensive GTM plans for every product launch spanning marketing sales and CX with clear handoffs acceptance criteria and accountability
- Manage in-product marketing to existing customers and partner with the marketing team on broader feature awareness campaigns
- Keep product documentation sharp accurate and accessible partner with CX to make sure the knowledge base stays current
Cross-Functional Leadership
- Own the company-wide product planning and prioritization process gathering input from sales CX expansion and the leadership team then setting strategy based on that signal
- Maintain a live competitive scorecard and keep battlecards up to date with sales
- Evangelize the JobNimbus product externally conferences customer training partnerships and presentations
- Help every team at JobNimbus think more like product builders: gathering feedback empathizing with customers and using data to find opportunities
The KPIs Youll Move
| Metric | The Goal |
|---|---|
| Product-related churn (90-day) | <5% |
| NPS (last 90 days) | >50 |
| Product CSAT | >80% (4 or 5 rating) |
What You Bring
- Proven experience as a senior product leader at a B2B SaaS company youve owned a product org not just a function within one
- A track record of building and shipping products that demonstrably moved retention NPS or revenue
- Deep instincts for prioritization you know how to say no to good ideas in service of great ones
- Experience with pricing strategy competitive positioning and go-to-market execution
- A player-coach mentality you build great teams and youre still in the details when it matters
- Strong communication skills you can rally engineers translate customer feedback into product strategy and present vision to a boardroom
JobNimbus is proud to be an equal opportunity / affirmative action employer. We are committed to equal opportunity regardless of race color religion sex national origin sexual orientation gender identity age disability Veteran status or other legally protected characteristics. This position may require the successful completion of a criminal background check and/or drug screen. If you have a disability or special need that requires accommodation please let us know in the application.
If you have any questions regarding this job post please email emailprotected.
Required Experience:
Senior Exec
About Company
JobNimbus is leveling up roofing companies. Try out the best mobile app and all-in-one software for 14 days for free.