Billing Supervisor

Your role

• Lead and manage departmental projects to ensure timely accurate completion and delivery of results.

• Ensure invoicing is complete accurate and aligned to contract terms; identify and resolve billing discrepancies.

• Coordinate month-end activities to ensure timely and accurate close outcomes.

• Execute AR reporting and month-end close activities including invoicing reconciliations journal entries and status reporting.

• Research and resolve complex or escalated accounts; determine root cause of open receivables and execute appropriate rebilling and resolution actions

• Oversee the monthly AR close cycle and ensure all reporting and control activities are completed on schedule.

• Identify opportunities for process alignment and continuous improvement; recommend and support implementation of enhancements.

• Support billing initiatives system/process changes and operational improvements as required.

• Assist with ad hoc requests including support for year-end audits and other compliance needs.

• Provide high-quality customer service to internal partners and external customers.

• Delegate work assign/schedule tasks and monitor progress to ensure deadlines and quality standards are met.

• Support employee development through coaching and training; establish team and individual goals.

• Manage direct reports as needed and support performance and development activities.

• Serve as backup for the Billing Manager and perform other duties as assigned.

What youll need

• Bachelors degree in accounting Finance or a related field.

• 4 years of experience in revenue accounting accounts receivable billing and order-to-cash operations.

• Minimum 2 years in a senior/lead capacity (e.g. senior specialist lead or supervisor).

• Advanced proficiency in Microsoft Office (Excel Outlook Word) with strong comfort working with high-volume datasets.

• Experience preparing monthly AR analyses reconciliations and related reporting.

• Experience supporting month-end close activities in a fast-paced deadline-driven environment.

• Experience with Yardi Salesforce and/or Oracle preferred.

• Strong verbal and written communication skills; able to resolve issues diplomatically with internal and external stakeholders.

• Proven ability to build effective cross-functional relationships and deliver strong customer service.

• Strong analytical and problem-solving skills including root-cause analysis and process improvement.

• Demonstrated ability to manage projects prioritize competing deadlines and work independently with high attention to detail

• Proactive collaborative and organized with strong time management and follow-up discipline.

• Lead and manage departmental projects to ensure timely accurate completion and delivery of results.

• Ensure invoicing is complete accurate and aligned to contract terms; identify and resolve billing discrepancies.

• Coordinate month-end activities to ensure timely and accurate close outcomes.

• Execute AR reporting and month-end close activities including invoicing reconciliations journal entries and status reporting.

• Research and resolve complex or escalated accounts; determine root cause of open receivables and execute appropriate rebilling and resolution actions

• Oversee the monthly AR close cycle and ensure all reporting and control activities are completed on schedule.

• Identify opportunities for process alignment and continuous improvement; recommend and support implementation of enhancements.

• Support billing initiatives system/process changes and operational improvements as required.

• Assist with ad hoc requests including support for year-end audits and other compliance needs.

• Provide high-quality customer service to internal partners and external customers.

• Delegate work assign/schedule tasks and monitor progress to ensure deadlines and quality standards are met.

• Support employee development through coaching and training; establish team and individual goals.

• Manage direct reports as needed and support performance and development activities.

Bachelors degree in accounting Finance or a related field.

4 years of experience in revenue accounting accounts receivable billing and order-to-cash operations.

Minimum 2 years in a senior/lead capacity (e.g. senior specialist lead or supervisor).

Advanced proficiency in Microsoft Office (Excel Outlook Word) with strong comfort working with high-volume datasets.

Experience preparing monthly AR analyses reconciliations and related reporting.

Experience supporting month-end close activities in a fast-paced deadline-driven environment.

Experience with Yardi Salesforce and/or Oracle preferred.

Strong verbal and written communication skills; able to resolve issues diplomatically with internal and external stakeholders.

Proven ability to build effective cross-functional relationships and deliver strong customer service.

Strong analytical and problem-solving skills including root-cause analysis and process improvement.

Demonstrated ability to manage projects prioritize competing deadlines and work independently with high attention to detail.

Proactive collaborative and organized with strong time management and follow-up discipline.