Cash Receipts Specialist

Greenberg Traurig (GT) a global law firm with locations across the world in 15 countries has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package along with the opportunity to work within an innovative and collaborative environment.

Join our Revenue Management Team as a Cash Receipts Specialist located in our Phoenix office (Hybrid)

We are seeking a highly skilled professional who thrives in a fast-paced deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities ensuring efficiency and accuracy in every task. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. With a client-focused mindset and an initiative-taking approach you will play a critical role in driving success anticipating needs and providing strategic solutions. If you are someone who demonstrate initiatives adaptability and innovation we invite you to join our team.

This role will be based in our Phoenix office on a hybrid basis. This position reports to the Cash Receipts Supervisor. The candidate must be flexible to work overtime as needed.

Position Summary

The Cash Receipts Specialist is responsible for the accurate and timely application of incoming payments across the firms accounts receivable portfolio. This role supports the firms revenue cycle by ensuring proper allocation of funds resolving payment discrepancies and maintaining accurate financial records in compliance with firm policies and client requirements.

Key Responsibilities

• Processes and applies all incoming payments (ACH wire lockbox checks credit cards) in a timely and accurate manner

• Posts payments in financial systems (e.g. Aderant) and ensures proper allocation to client/matter

• Identifies and resolves unapplied or misapplied cash

• Reconciles daily cash postings to bank activity and lockbox reports

• Investigates and resolves payment discrepancies short pays overpayments and unidentified receipts

• Works closely with local billing collections teams and other internal departments to ensure accurate payment application and to resolve any payment issues

• Supports resolution of complex client payment scenarios (multi-matter split payments etc.)

• Maintains accurate records of all cash transactions and supporting documentation

• Ensures compliance with firm policies internal controls and audit requirements

• Communicates with attorneys clients and external vendors regarding payment inquiries

• Identifies opportunities to improve cash application efficiency and accuracy

• Supports automation initiatives and system enhancements

• Attends onsite trainings and conducts business travel as needed

• Flexibility to work overtime

Qualifications

Skills & Competencies

• Ability to work under pressure to meet strict deadlines and effectively prioritize multiple tasks

• Strong attention to detail accuracy and outstanding organizational skills

• Demonstrates the ability to adapt and shift priorities in a fast-paced environment

• Requires strong analytical and problem-solving skills to identify and resolve issues independently and effectively

• Exemplifies excellent interpersonal and written/verbal communication skills maintains a professional demeanor and polished presentation and thrives in collaborative team-oriented environments

• Recognize confidential sensitive and proprietary information and maintain such information as confidential

Education & Prior Experience

• Bachelors degree in Accounting Finance or related field or equivalent experience preferred

• A minimum of one year of high-volume cash application accounts receivable or billing experience in a law firm or professional services environment highly preferred

Technology

• Experience with financial systems such as Aderant Elite 3E or similar ERP systems preferred

• Familiarity with payment platforms (lockbox ACH wire processing) preferred

• Computer proficiency in Windows-based software and Microsoft Office Suite applications

• Exceptional computer skills with the ability to learn new software applications quickly

GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individuals race sex or other protected characteristics and to the principles of non-discrimination on any protected basis.