Senior Solution Analyst (Operations Technology)

Connecting clients to markets and talent to opportunity

With over 5500 employees and over 400000 retail and institutional clients from more than 80 offices spread across five continents were a Fortune-100 Nasdaq-listed provider connecting clients to the global markets focusing on innovation human connection and providing world-class products and services to all types of investors.

At StoneX we offer you the opportunity to be part of an institutional-grade financial services network that connects companies organizations and investors to the global markets ecosystem. As a team member youll benefit from our unique blend of digital platforms comprehensive clearing and execution services personalized high-touch support and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance.

StoneX is modernizing and scaling the applications that power our global Operationstrade lifecycle confirmations reconciliations margining settlements and regulatory reporting. As a Senior Solution Analyst youll sit with a fullstack development squad (React/ and partner with Ops stakeholders to translate business needs into clear testable solutions user journeys and technical work items. You will own discovery through delivery: shaping requirements detailing process and data flows supporting build and test and ensuring releases land cleanly into production with measurable outcomes.

Key Responsibilities

Product/Analysis

• Lead discovery with Operations SMEs to capture functional and nonfunctional requirements map current vs. target process flows and identify pain points controls and metrics.
• Break epics into user stories with acceptance criteria data contracts UX states and system interaction diagrams; maintain backlog health and readiness.
• Define data models and integration requirements (APIs events batch) across upstream/downstream systems; clarify ownership SLAs and error handling.

Design & Delivery

• Collaborate with engineers on solution options (UI services data security) run fit/gap and impact analyses and drive decisions through tradeoff frameworks.
• Partner with QA to design test strategies (functional regression data quality NFRs such as performance resilience and security).
• Coordinate UAT with Operations manage defects to closure and prepare release readiness artifacts (runbooks cutover rollback controls).

Run & Improve

• Monitor postrelease outcomes (cycle time exceptions control breaches user satisfaction) and drive continuous improvement via analytics and user feedback.
• Document operating procedures playbooks and control evidence for audits (e.g. SOX record keeping reconciliations) and support incident/root cause analysis.

Stakeholder & Governance

• Operate within StoneXs delivery governance ensuring traceability from requirements through test and release present progress and risks to leadership.
• Champion engineeringaligned analysisclear specs that accelerate build reduce rework and strengthen reliability.

Outcomes & KPIs

• Lead time from validated requirement to production release
• Defect escape rate and data quality (e.g. reconciliation exceptions)
• User adoption & satisfaction (CSAT/NPS for Ops users)
• Operational controls adherence (SOX/record keeping evidence)
• Change success rate and MTTR for incidents

Essential Experience & Skills

• 610 years in business/solution analysis for financial Operations (trade capture through settlement) including confirmations reconciliations margin calls and exception management.
• Previous experience in finance industry (banking fintech regulatory)
• Data analysis proficiency (SQL) data mapping schema design basics and understanding of performance/reliability tradeoffs.
• Proven delivery of workflow and datacentric applications with controls audit trails and reporting.
• Comfortable partnering with fullstack engineering (React TypeScript) and API/eventdriven architectures; able to specify UI states service contracts error semantics and observability signals.
• Agile delivery (Scrum/Kanban) backlog management (Azure DevOps/Jira) BDD/acceptance criteria and test design.
• CI/CD awareness; version control (Git) environments and release pipelines; familiarity with Azure services and modern observability.
• Experience of preparing control evidence (e.g. SOX) and working with audit/compliance partners in productionized financial systems.

Nice to Have

• Exposure to StoneX platforms/systems such as Murex GMI XTP G2 and Oracle backed data/finance flows.
• Event streaming (Kafka) message orchestration and batch scheduling; experience with reconciliations tooling and exception dashboards.
• UI/UX collaboration (React state management design systems) API design (REST/GraphQL) and secure integration patterns.

Education

• Bachelors degree in Computer Science Engineering Finance/Math or equivalent experience.

Behavioral Competencies

• Systems thinking structured problem solving and clear written specifications.
• Stakeholder influence and facilitation across Ops Engineering and Control functions.
• Bias to action with measurable outcomes; ownership through production stabilization.

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