S2P Regional Operations Analyst
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
We are Infosys Romania.
We offer business consulting technology and engineering solutions and end-to-end transformative business process management services to some of the worlds most iconic brands.
As part of a largescale global transformation a worldleading FMCG company has partnered with Infosys to redesign and elevate its Global Business Services (GBS) to worldclass standards. To support this journey we are seeking a S2P Regional Operations Analyst who will play a critical role in supports regional service delivery across the Source to Pay end-to-end process and ensuring operational excellence in our Bucharest delivery center. This is your chance for a once in a lifetime career experience playing a part in the creation of a fully independent new FMCG company and a greenfield GBS organization.
Your tasks in detail:
We offer business consulting technology and engineering solutions and end-to-end transformative business process management services to some of the worlds most iconic brands.
As part of a largescale global transformation a worldleading FMCG company has partnered with Infosys to redesign and elevate its Global Business Services (GBS) to worldclass standards. To support this journey we are seeking a S2P Regional Operations Analyst who will play a critical role in supports regional service delivery across the Source to Pay end-to-end process and ensuring operational excellence in our Bucharest delivery center. This is your chance for a once in a lifetime career experience playing a part in the creation of a fully independent new FMCG company and a greenfield GBS organization.
Your tasks in detail:
- Monitoring operational performance and identifying drivers of backlog exceptions rework and leakage;
- Producing high-quality dashboards insights and executive summaries;
- Supporting controls audit readiness and policy compliance;
- Driving improvement initiatives and change adoption across the region;
- Build and maintain operational reporting for the region (daily/weekly/monthly) including SLAs KPIs and trend analysis;
- Provide insights into root causes for missed SLAs blocked invoices PO/invoice exceptions and query backlog;
- Develop and enhance dashboards using Power BI/Tableau/Excel and standard reporting packs for governance reviews (WBR/MBR/QBR);
- Track productivity throughput and workload distribution; support capacity planning and demand forecasting;
- Requisition-to-Order (R2O): PR turnaround approvals PO accuracy catalog adoption;
- Invoice-to-Pay (I2P): invoice cycle times 2/3-way match performance blocked invoice aging on-time payment;
- Supplier Master / Onboarding: cycle time quality checks compliance documentation completeness;
- Travel & Expense: reimbursement request turnaround time;
- Vendor Helpdesk / Query Management: resolution times first-contact resolution repeat contacts;
- Assist with operational issue resolution by coordinating across AP Procurement Master Data and IT;
- Support controls monitoring (e.g. approvals segregation of duties 3-way match compliance exception governance);
- Maintain audit evidence control documentation and operational checklists; support internal/external audit requests;
- Identify policy non-compliance (e.g. non-PO invoices late approvals maverick buying indicators) and recommend corrective actions;
- Identify improvement opportunities using Lean/problem-solving tools (Pareto fishbone 5 Whys) and quantify benefits;
- Support automation initiatives (e-invoicing OCR/IDP workflow improvements RPA) by tracking performance uplift and exceptions;
- Provide input for SOPs work instructions knowledge articles; promote standardization across countries;
- Prepare materials for regional governance: KPI packs action logs risk/issue registers and decision summaries;
- Manage action tracking across stakeholders and drive closure (owners due dates progress updates);
- Provide professional data-driven responses to escalations and stakeholder queries;
- Monitor master data quality indicators (duplicate suppliers incomplete bank fields tax/VAT data issues) and coordinate remediation;
- Support supplier enablement campaigns and adoption metrics (e-invoicing participation portal usage catalog compliance);
- Support regional transformation projects: system releases rollouts migrations scope expansions or vendor transitions;
- UAT support defect tracking cutover reporting and hyper care performance monitoring.
- Very good English Language skills (oral and written)
- Bachelors degree in business Finance Accounting Supply Chain Operations Analytics or a related discipline;
- Hands-on experience with operational reporting KPI tracking root cause analysis or process improvement;
- Exposure to multi-country/regional operations is preferred;
- Strong understanding of S2P fundamentals: PR/PO lifecycle invoice matching approvals payment cycle basics supplier onboarding;
- Ability to interpret operational data and translate it into clear actions and priorities;
- Strong documentation skills: SOPs control evidence governance packs;
- Advanced Excel skills (e.g. pivots lookups power query preferred);
- Dashboarding and visualization capability (Power BI/Tableau);
- Root cause analysis and structured problem-solving mindset.
- Long-term and stable cooperation;
- Benefit platform;
- Organized training sessions during the first weeks and further upskilling courses (online with our experts);
- 22 paid vacation days in the first year plus 2 more paid vacation days starting with the second year;
- Modern cozy and central location in Bucharest;
- Teamwork in a multicultural environment;
- Medical subscription and life assurance.
Required Experience:
IC
About Company
Welcome to Infosys Careers for Experienced Professionals As a leading provider of next-generation consulting, technology and outsourcing solutions, we are dedicated to helping organizations in over 46 countries to renew their core and simultaneously innovate into new frontiers. Whilst ... View more
