Operations Analyst II or I Operations Engineering Analysis Support

Southwest Power Pool (SPP) is about more than power. Were about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!

We have a core ideology here at SPP that we stand by: Do the right thing for the right reason in the right way.

We believe in supporting our employees through a fantastic benefits package:

• Competitive and transparent pay with bonus opportunities
• Excellent insurance package including three great medical plans to choose from employer-paid short-term disability long-term disability and life insurance
• Relocation bonus (if applicable)
• Hybrid working environment for positions that are eligible
• Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP

PLEASE NOTE:SPP is not able to sponsor employment visas or student-work authorizations (STEM OPT) for this position. Please ensure you are eligible to work in the U.S. without sponsorship prior to applying.

COMPENSATION INFORMATION
The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidates qualifications skills competencies experience and geographic location will all be considered during the hiring process.

• Operations Analyst I - $57200 - $70060
• Operations Analyst II - $70320 - $87890

Join our team as an Operations Analyst!

The Operations Analyst plays a key role in developing and maintaining the processes procedures and controls used by real-time Operations personnel. This position ensures that all operational activities align with applicable standards tariffs protocols and regulationssupporting the reliable delivery of electric service.

This role works closely with cross-functional teams including Operations Reliability Engineering and Market Administration to support and enhance operational tools and processes.

Key Responsibilities:

• Develop and maintain operational processes procedures and controls
• Support real-time Operations through tools analysis and process improvements
• Collaborate with cross-functional teams to implement operational solutions
• Analyze performance data and recommend improvements
• Apply industry standards and ensure compliance with governing requirements
• Assist with project management including planning coordination and execution
• Support stakeholder engagement meetings and documentation
• Contribute to quality assurance efforts including audits and process reviews

To be successful in this role were looking for:

• Bachelors degree in a technical or business discipline; Two (2) years of relevant job-related experience may be considered in lieu of degree
• Operations Analyst I - No job experience required
• Operations Analyst II - Two (2) years of relevant job-related experience (in excess of degree requirements above)

Required:

• Ability to handle most types of assignments or tasks independently regardless of complexity or difficulty
• Broad knowledge or experience in field
• Ability to coach junior analysts in some assignments or tasks
• Strong inter-personal oral and written communication skills
• Good organizational skills
• General proficiency with Microsoft Office applications and Project Management concepts and tools
• Understanding of and compliance with SPP Policies and Procedures

Preferred:

• NERC System Operator Certification
• Working knowledge of NERC Reliability Standards SPP Criteria and applicable OATT Business Practices SPP Market Protocols and SPP Operations functional procedures
• Knowledge of the measurements functionality and data interfaces of applications used in Quality Assurance programs

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of workweek are Monday through Friday; 8:00 a.m. to 5:00 extended hours may be required.

Travel Requirement:

This position requires minimal travel (approximately 0-10%).

SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process please contact us atand let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

At SPP we believe in a culture of belonging. Learn more here:Culture of Belonging - Southwest Power Pool.

Required Experience:

IC