Regional Programme Governance Manager

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Regional Programme Governance Manager

What this job involves:

The Regional Programme Governance Manager is a critical role responsible for ensuring the seamless governance compliance and operational excellence of a complex multi-country capital project programme across the Asia Pacific region. This position serves as the operational backbone for the APJ Account Management and Programme Management Lead acting as the subject matter expert for the clients processes technology systems and reporting requirements. At JLL we are collectively shaping a brighter way for our clients ourselves and our fellow employees and this role exemplifies that commitment by driving consistency transparency and accountability across geographically dispersed project delivery teams. The Regional Programme Governance Manager owns and manages the monthly reporting and financial calendars ensures the accuracy and completeness of the clients internal financial management tool (Tririga Capital Projects) as the single source of truth and provides strategic guidance to Project Management Office (PMO) teams and variable project delivery teams across the Asia Pacific region. This role requires close collaboration with Regional Project Management Directors the Regional Commercial Director and counterparts in the Americas to capture lessons learned share best practice and look for opportunities to continuously improve programme delivery. By championing the adoption of standardized processes leading onboarding and training initiatives preparing critical account deliverables and facilitating governance meetings with senior leadership stakeholders the Regional Programme Governance Manager enables informed decision-making and ensures that all project activities align with contractual obligations and Critical Performance Indicators. This is an opportunity to contribute to the success of a dynamic high-impact account where precision collaboration and a commitment to operational excellence are paramount. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career making this role ideal for a proactive strategic thinker who thrives in a fast-paced multi-cultural environment.

Core responsibilities:

• Serve as the subject matter expert for the clients project management processes standards and governance frameworks providing guidance to dedicated account teams and variable project delivery teams across the Asia Pacific region.
• Own and manage the monthly reporting and financial calendars coordinating with PMO members Regional Project Management Directors and the Regional Commercial Director to ensure timely preparation review and submission of all account deliverables.
• Maintain the clients internal financial management tool (Tririga Capital Projects) as the single source of truth for all project data ensuring accuracy completeness and compliance with client requirements and contractual obligations.
• Lead the onboarding and ongoing training of project delivery teams on client processes governance requirements and the use of project management information systems (where required) including delivery of training sessions and provision of ongoing support.
• Prepare consolidate and deliver regular programme and financial reports for use by the APJ Account Management and Programme Management Lead Regional Project Management Directors and client stakeholders ensuring accuracy clarity and alignment with the programme.
• Facilitate governance meetings with client leadership stakeholders including preparation of agendas materials and meeting minutes and chair meetings as required to ensure productive engagement and follow-through on action items.
• Interface with equivalent role in the Americas region to share best practice capture lessons learned and drive consistency in governance approaches across regions.
• Respond to ad hoc reporting requests and data inquiries from client stakeholders and senior leadership delivering timely accurate and professionally presented outputs.
• Coordinate with the Regional Commercial Director on finance-related governance activities including support for cash flow forecasting invoice tracking budget variance reporting and procurement compliance.
• Support the preparation of compliance documentation for internal and external audits ensuring adherence to client-specific business controls financial reporting standards and record management requirements.
• Drive continuous improvement initiatives to enhance the efficiency accuracy and transparency of governance processes reporting frameworks and data management practices across the regional programme.

• Support the APJ Account Management and Programme Management Lead in the preparation of internal JLL performance reviews client satisfaction assessments and strategic planning activities.

Key Interfaces:

• APJ Account Management and Programme Management Lead (direct reporting line)
• Regional Project Management Directors (India Japan Rest of Asia)
• Regional Commercial Director
• Variable project delivery teams across Asia Pacific
• Client leadership stakeholders and programme sponsors

Success Criteria:

• Consistent timely and accurate delivery of all monthly reports and account deliverables meeting or exceeding client expectations and contractual requirements.
• Tririga Capital Projects maintained as the single source of truth for project data with measurable improvements in data accuracy completeness and accessibility.
• Demonstrated proficiency of project delivery teams in the clients processes and governance frameworks as evidenced by reduced compliance gaps and positive feedback from client stakeholders.
• Effective facilitation of governance meetings with client leadership with clear evidence of productive engagement action item follow-through and stakeholder satisfaction.
• Successful onboarding and training of new project team members with clear evidence of knowledge transfer and adoption of standardized processes.
• Positive feedback from the APACJ Account Management and Programme Management Lead Regional Project Management Directors and client stakeholders on the quality timeliness and strategic value of governance support.
• Measurable contribution to continuous improvement initiatives with documented evidence of process enhancements efficiency gains and best practice adoption.
• Effective collaboration with Americas counterpart with documented evidence of lessons learned shared best practices adopted and governance consistency achieved across regions.

Attributes:

• Exceptional attention to detail and a meticulous approach to governance data management and quality control.
• Strong strategic thinking and the ability to translate client requirements into actionable governance frameworks and processes.
• Excellent organizational and time management skills with the ability to manage multiple priorities deadlines and competing demands in a fast-paced dynamic environment.
• Proactive and self-motivated with the ability to work independently take ownership of responsibilities and drive initiatives to completion without constant supervision.
• Outstanding communication skills both written and verbal with the ability to convey complex information clearly and professionally to diverse audiences including senior leadership and client stakeholders.
• Collaborative and team-oriented with a genuine commitment to supporting colleagues and contributing to collective success; we support each others wellbeing and champion inclusivity and belonging across teams.
• Strong analytical and problem-solving skills with the ability to identify issues diagnose root causes and recommend practical strategic solutions.
• High degree of resilience and adaptability with the ability to navigate ambiguity manage change and remain effective in a multi-cultural multi-country environment.
• Demonstrated leadership capability with the ability to influence guide and train others in the adoption of best practices and governance standards.
• High level of proficiency in technology and information systems with a natural aptitude for learning and mastering new software platforms and enterprise data tools.
• Demonstrated integrity professionalism and commitment to upholding the highest standards of ethical conduct and client service.

Preferred qualifications:

• Bachelors degree or equivalent qualification in business administration project management finance information systems or a related field; postgraduate qualification is advantageous.
• Minimum of 8 years of experience with demonstrable exerience in programme governance project coordination data management or operational support within a project delivery construction or professional services environment.
• Prior experience working with project management information systems or enterprise data platforms; experience with JLLs Ingenious/Adaptive Work system and/or client financial management tools (e.g. Tririga Capital Projects) is highly desirable.
• Demonstrated experience in preparing professional reports dashboards and presentations for senior leadership and client stakeholders in a multi-country or regional capacity.
• Strong proficiency in Microsoft Excel (including advanced data analysis pivot tables and reporting functions) PowerPoint Word and Teams; familiarity with other data visualization and reporting tools is advantageous.
• Understanding of project management principles financial reporting contract compliance and governance frameworks within a client-facing environment.
• Experience in leading onboarding training and knowledge transfer initiatives for geographically dispersed teams.
• Familiarity with construction design or capital project delivery processes is advantageous but not essential.
• Experience working in a multi-cultural multi-country environment with appreciation for cultural nuances and effective remote collaboration.
• Demonstrated ability to interface with senior leadership and client stakeholders facilitate meetings and manage stakeholder expectations with professionalism and diplomacy.

Location:

Scheduled Weekly Hours:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

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