Regional Programme Co-Ordinator (Data & Insights)

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Regional Programme Coordinator Data & Insights

What this job involves:

The Regional Programme Coordinator plays a pivotal role in supporting the seamless delivery of a large-scale multi-country capital project programme across the Asia Pacific region. This position serves as the backbone of operational excellence focusing on the administration and optimization of JLLs Project Management Information System (Ingenious) and ensuring that critical project data flows accurately and efficiently across diverse geographically dispersed teams. Reporting directly to the APJ Account Management and Project Management Director this role collaborates closely with Regional Project Management Directors across India Japan and the broader Asia Pacific as well as the Regional Commercial Lead to maintain rigorous standards of data integrity compliance and reporting. By championing best practices in technology adoption driving continuous improvement in data quality and proactively addressing gaps in information management the Regional Programme Coordinator enables informed decision-making transparency and accountability at all levels of the programme. This is an opportunity to contribute to the success of a dynamic high-impact account where precision collaboration and a commitment to operational excellence are paramount.

Core responsibilities:

• Serve as the subject matter expert (SME) for JLLs Project Management Information System (Adaptive Work) maintaining deep knowledge of account-specific customizations and ensuring alignment with client reporting requirements.

• Lead the onboarding and training of variable project teams on the use of Adaptive Work including delivery of initial training sessions provision of refresher training and ongoing support to ensure proficiency and consistent adoption across the region.

• Monitor project data quality on a continuous basis identifying inaccuracies omissions and inconsistencies in Ingenious and proactively requesting resolution from project delivery teams.

• Chase and follow up with project teams to ensure timely completion of data updates in Ingenious to meet established reporting cadences and programme deadlines.

• Escalate continued non-compliance or persistent data quality issues at the project level to Regional Project Management Directors providing clear documentation and recommended corrective actions.

• Extract consolidate and analyse data from Adaptive Work to support the preparation of regular programme and financial reporting for use by the APJ Account Management and Project Management Director and the Regional Commercial Lead.

• Prepare reports demonstrating compliance with contractual Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) ensuring accuracy clarity and alignment with client expectations.

• Respond to ad hoc reporting requests delivering timely accurate and professionally presented outputs.

• Maintain organized retrievable records of project documentation training materials and compliance evidence in accordance with client record management requirements.

• Support the development and continuous improvement of standardized processes templates and workflows for data management reporting and technology adoption across the regional programme.

• Coordinate with Regional Commercial Lead on finance-related data activities including support for cash flow forecasting invoice tracking and budget variance reporting as directed. Note that this will also include extracting data from Adaptive Work and uploading into the Client system Tririga

• Contribute to governance and assurance activities by preparing compliance documentation supporting audits and ensuring adherence to client-specific processes and procedures.

• Collaborate with counterparts in other regions to share best practices lessons learned and innovative approaches to project data management and technology adoption.

• Contribute to the development of training materials user guides and process documentation to support knowledge transfer and operational consistency.

• Collaborate with JLLs regional and global technology and innovation teams to provide feedback on Ingenious functionality and advocate for enhancements that improve user experience and data quality.

Key Interfaces:

• APJ Account Management and Project Management Director

• Regional Project Management Directors (India Japan Rest of Asia)

• Regional Commercial Lead

• Variable project delivery teams

• JLL Global Technology and Innovation Teams

• Regional and country-level administrative and finance support teams

Success Criteria:

• Consistently high data quality within Ingenious across all projects as evidenced by minimal errors omissions or compliance gaps.

• Timely and accurate delivery of all regular and ad hoc reports to meet client and internal leadership requirements.

• Demonstrated proficiency of project teams in the use of Ingenious with measurable reductions in data entry errors and delays.

• Effective resolution of data quality issues with clear audit trails of follow-up actions and escalations.

• Positive feedback from Regional Project Management Directors client stakeholders and senior leadership on the quality timeliness and utility of reporting and data management support.

• Successful onboarding and training of new project team members with clear evidence of knowledge transfer and adoption of standardized processes.

• Contribution to continuous improvement initiatives that enhance efficiency accuracy and transparency in programme delivery.

Attributes:

• Exceptional attention to detail and a meticulous approach to data management and quality control.

• Strong organizational and time management skills with the ability to manage multiple priorities deadlines and competing demands.

• Proactive and self-motivated with the ability to work independently and take ownership of responsibilities without constant supervision.

• Excellent communication skills both written and verbal with the ability to convey complex information clearly and professionally to diverse audiences.

• Collaborative and team-oriented with a genuine commitment to supporting colleagues and contributing to collective success.

• Strong analytical and problem-solving skills with the ability to identify issues diagnose root causes and recommend practical solutions.

• High degree of resilience and adaptability with the ability to navigate ambiguity manage change and remain effective in a fast-paced dynamic environment.

• Proficiency in technology and information systems with a natural aptitude for learning and mastering new software platforms.

• Demonstrated integrity professionalism and commitment to upholding the highest standards of ethical conduct.

Preferred qualifications:

• Bachelors degree or equivalent qualification in project management information systems or a related field.

• Minimum of 35 years of experience in project coordination data management or administrative support within a project delivery construction or professional services environment.

• Prior experience working with project management information systems or enterprise data platforms.

• Strong proficiency in Microsoft Excel including data analysis pivot tables and reporting functions; familiarity with other Microsoft Office applications (Word PowerPoint Teams).

• Experience in preparing professional reports dashboards and presentations for senior leadership and client stakeholders.

• Understanding of project management principles financial reporting and contract compliance within a client-facing environment.

• Experience working in a multi-country or regional capacity with appreciation for cultural nuances and effective remote collaboration.

• Familiarity with construction design or capital project delivery processes is advantageous but not essential.

Location:

Scheduled Weekly Hours:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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