IIoT Inside Sales Representative

We are hiring an Inside Sales Representative to serve as the front door for all inbound customer interest. This role is critical to ensuring fast professional and consultative engagement with prospective customers. You will assess customer needs at a high level and route each opportunity appropriatelywhether that results in a transactional sale a strategic sales engagement or a technical conversation.

This position is ideal for someone who enjoys customer interaction problem-solving and working in a structured fast-paced B2B sales environment.

Key Responsibilities

Inbound Channel Management

• Monitor and respond to all inbound demand sources including:
  • Shared sales inboxes
  • Demo downloads
  • Contact Us and website inquiries
  • Inbound meetings scheduled by Channel BDRs
  • Interest generated through marketing campaigns partners or product usage
• Ensure all inbound inquiries receive timely professional and consistent responses in line with defined SLAs.

Initial Customer Engagement & Consultative Discovery

• Engage customers early in their buying journey using a friendly consultative and customer-focused approach.
• Conduct high-level qualification to understand:
  • Business need and use case
  • Timeline and urgency
  • Scale size and complexity
  • Technical versus commercial requirements
• Provide introductory product context and guide customers toward the most appropriate solution path.

Opportunity Qualification & Routing

• Evaluate and categorize inbound interactions to determine whether they are:
  • Transactional opportunities
  • Mid-tier opportunities
  • Large or strategic opportunities
  • Technically driven conversations
• Route opportunities efficiently to the correct sales or technical resource.

Transactional Deal Support

• Support customers with simple or transactional purchases when appropriate.
• Assist with navigation of purchasing processes for smaller-scale use cases.
• Maintain professionalism and alignment with Kepware and ThingWorx sales practices.

Collaboration & Handoff Excellence

• Partner closely with Direct Sellers to ensure:
  • Clean organized handoffs
  • Accurate qualification and notes
  • Clear articulation of business needs and urgency
• Ensure a smooth positive customer experience as opportunities transition between teams.

Sales Process Tools & Discipline

• Maintain excellent CRM hygiene including:
  • Logging all inbound interactions
  • Capturing qualification details
  • Documenting routing decisions
• Adhere to established inbound SLAs qualification frameworks and handoff criteria.
• Participate in onboarding training enablement sessions and call reviews.
• Provide feedback on inbound lead quality trends and recurring customer questions to inform sales and marketing teams.

Qualifications :

This role is open to newly graduated university candidates who are eager to begin a career in B2B sales and technology. We value curiosity coachability and strong communication skills just as highly as prior professional experience.

Required Qualifications:

• 02 years of customer-facing experience (sales service internships co-op or newly graduated)
• Strong verbal and written communication skills with a professional presence
• Ability to learn quickly ask thoughtful questions and simplify complex topics
• High curiosity coachability and a positive growth-oriented mindset
• Comfort working in a fast-paced metrics-driven sales environment
• Bachelors degree or equivalent practical experience

Preferred Qualifications:

• Familiarity with CRM and sales engagement tools such as Salesforce Salesloft or Outreach
• Background in customer service retail or SDR roles

Additional Information :

Why Join Velotic

Velotic is uniquely positioned at the intersection of industrial operations advanced connectivity and AI. Joining now means you can help shape:

Culture & Growth

• Build foundational People Ops systems processes and culture from day one.
• Work within a team defined by ambition collaboration authenticity and speed.
• Influence global operating models and employee experience at scale.

Work-Life Balance

• Flexible work arrangements
• Discretionary Time Off (DTO)
• Global paid parental leave
• Employee Assistance Program (EAP)

Financial & Health Benefits

• Competitive compensation
• 401(k) with employer match (50% up to 8%)
• Medical dental & vision
• HSA with company contribution
• Life and AD&D (2x salary up to $1M)

Join Us

Help build the People Operations foundation for a global industrial tech leaderand play a direct role in shaping the future of modern manufacturing.

Learn more at:

Apply today to be part of the transformation.

Remote Work :

No

Employment Type :

Full-time