[SO] Technical Lead – IT Services & Project Delivery

• Take overall responsibility for technical support and IT service delivery ensuring scalable and secure operations.
• Define and maintain high-performance benchmarks for IT products and services ensuring consistent delivery against Service Level Agreements.
• Act as a senior escalation point for complex technical challenges providing architectural guidance and ensuring rapid resolution of critical issues.
• Proactively identify and drive business development opportunities within IT projects to expand the teams impact and revenue.
• Translate department and company-wide objectives into actionable technical goals driving the team toward shared success.
• Provide technical expertise during the business planning phase and assist in acquisition activities to ensure technical feasibility and cost-effectiveness.
• Strategically plan and allocate human resources specialized tools and hardware to ensure project deployments meet strict Cost Quality and Schedule targets.
• Serve as the primary technical point of contact for stakeholders ensuring high levels of customer satisfaction through transparent communication and reliable delivery.
• Create an environment of continuous learning. Identify skill gaps and approve targeted training and certification paths for group members.
• Drive a high-performance culture through regular performance evaluations technical mentorship and proactive coaching.
• Foster a collaborative and positive team environment that encourages innovation engagement and collective problem-solving.

Qualifications :

• Bachelor or Master degree in IT/ Computer Science or relevant background
• Have at least 10 year of experience in IT 
• Have at least 7 year of experience in management position (Project management and Team management)
• Proven ability to lead highly motivated technical teams while maintaining a focus on business outcomes.
• Capable of translating complex technical concepts into business value for customers and senior management.
• Excellent at English communication skills
• A strong independent leader capable of operating with high levels of autonomy and making critical decisions under pressure.

Additional Information :

WHY BOSCH

Because we dont just follow trends we create them.

Because together we turn ideas into reality working every day to make the world of tomorrow a better place.

Do you have high standards when it comes to your job So do we. At Bosch you will discover more than just work.

Benefits and Career Opportunities

• Working in one of the Best Places to Work in Vietnam and Top 30 of the Most Innovative Companies all over the world
• Join a dynamic and fast-growing global company (English-speaking environment)
• Engage in our diverse training programs which surely help strengthen both your personal and professionalism
• 13th-month salary bonus attractive performance bonus (youll love it!) annual performance appraisal
• 100% monthly salary and mandatory social insurances in 2-month probation
• Meal Commuting and Parking allowance
• Premium health insurance for you and 02 family members
• 15 days of annual leave  1 day of birthday leave
• Flexible working time
• Free in-house entertainment facilities and sport activities: football badminton yoga Aerobics.
• Vibrant culture: Enjoy team-building events company trips year-end parties tech talks charity & CSR initiatives
• Onsite opportunities: short-term and long-term assignments

Remote Work :

No

Employment Type :

Full-time