IAM Engineer (Operations & Entra ID) (Warsaw)

About Cronos Europa:

Cronos Europa is a leading IT and digital transformation partner dedicated exclusively to European Institutions and agencies delivering missioncritical solutions that shape Europes digital future. As part of the Cronos Group one of the most innovative and fastestgrowing tech ecosystems in Europe we benefit from a vast pool of expertise and cuttingedge capabilities. With over 1000 specialists across Belgium Luxembourg and the Netherlands we combine deep institutional knowledge with strong engineering excellence to support longterm highimpact EU programmes requiring reliability scalability and innovation.

About the job

We are currently looking for an IAM Engineer (Operations & Entra ID) to strengthen our Cronos Europa team and contribute to largescale IT programmes within the European Institutions.

The place of the delivery will be in Poland (Warsaw).

Responsibilities

• Administration and monitoring of Identity and Access Management (IAM) System - Microsoft Identity Manager.
• Providing 2nd line support to IAM Identity Systems and Federation Services.
• Update the technical documentation and operating procedures.
• Troubleshooting IAM and its components.
• Implementing changes according to ICT change management procedures.
• IAM incident management.
• User Access management.
• Other specific duties as assigned by supervisor.

Your Profile

• You have a bachelor or Master degree in IT.
• You are fluent in English (minimum level B2).
• You have minimum 5 years of IT relevant professional experience.
• You have minimum 4 years of experience in a similar role.
• Knowledge in the area of identity management (including identity lifecycle identity management processes).
• Knowledge of Microsoft Identity Manager system administration.
• Minimum 1 year of relevant experience in creating and designing Identity Access Management process.
• Knowledge about Microsoft Active Directory ADLDS ADFS LDAP IDAAS Entra ID Azure MFA.
• Knowledge about federation protocols (SAML v2 WS-* STORK).
• Knowledge about sign-in protocols (WS-FED SAML OAUTH).
• Experience with Unique ID set up and implementation in big organizations.
• Experience in ticketing systems and ITIL based change management configuration management and release management processes.
• Basic knowledge in administering Microsoft Systems.
• A proactive attitude team-work spirit being self-motivated with a strong user orientation.
• Good communication skills.
• Able to cope with the fast changing technologies

Specific requirements

• Microsoft Entra ID operations. Proven hands-on ability to configure and operate Entra ID primarily via Microsoft portals (Entra admin center Azure portal M365 admin) including tenant settings identity objects and access-related configurations.
• Secure access controls and policy administration. Ability to design implement and maintain identity security controls in Entra ID especially MFA and Conditional Access (baseline posture exclusions/break-glass safe rollout monitoring) aligned with enterprise security principles (supported by CISSP / cybersecurity architecture background).
• Federation and SSO support (operations troubleshooting). Operational capability to support and troubleshoot SSO/federation integrations using SAML v2 WS-Fed WS-* and related sign-in patterns including metadata/certificate handling claims mapping at a functional level and coordination with application owners for remediation.
• Identity lifecycle and access management execution. Ability to execute and support identity lifecycle processes (JML) access requests/approvals and user access administration across AD/Entra/MIM-connected services ensuring consistency with defined IAM processes and minimizing operational risk.
• ITIL/ticket-driven change and incident discipline. Ability to operate within ticketing systems and ITIL processes (incident/problem/change/config/release) providing clear implementation steps risk/impact assessment rollback approach post-change validation evidence and timely stakeholder communication.
• Documentation and operational readiness. Strong discipline in maintaining technical documentation and operating procedures (runbooks SOPs known errors) including capturing how-to steps for GUI-driven configuration audit evidence requirements and handover-ready knowledge.
• Relevant certifications (Microsoft and SailPoint preferred; ServiceNow also valuable)

If you wish to integrate a dynamic structure on a human scale while working with the latest technologies dont wait anymore and join Cronos!