Facilities Manager

This role requires an in-office schedule Monday through Friday and will be based in our South Charlotte NC Headquarters each week.

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The Facilities Manager is responsible for the day-to-day operation safety and performance ofRed Ventures campus facilities ensuring an efficient reliable and high-quality workplaceenvironment for employees. This role oversees building systems preventive maintenanceprograms vendor performance and service delivery across the campus while ensuring facilitiesmeet operational safety and compliance standards.

The Facilities Manager partners closely with internal stakeholders service providers andcontractors to proactively address facility needs minimize disruption to daily operations andcontinuously improve the employee workplace experience. While the role may support facilityupgrades and improvement initiatives as needed the primary focus is operational excellencelifecycle asset management and responsive facilities support. This position also includes directmanagement of technician(s) and may involve occasional multi-site support across additionalRed Ventures locations.

What Youll Do:

Project Support & Operational Coordination

• Support facility renovation construction and capital improvement initiatives by providing operational expertise site coordination and continuity between ongoing facility operations and active projects.
• Partner with the Project Manager and contractors to help define scopes of work validate operational requirements and ensure projects align with long-term facility standards and business needs.
• Assist with reviewing project pricing schedules and phasing to help minimize disruption to daily operations and ensure operational readiness.
• Coordinate on-site activities monitor impacts to building operations and communicate operational considerations risks and status updates to internal stakeholders as needed.

Facilities Operations & Preventive Maintenance

• Plan schedule and oversee preventive maintenance programs across all campus buildings to ensure reliability safety and longevity of building systems while minimizing disruption to business operations.
• Monitor building systems and infrastructure (HVAC electrical plumbing life safety vertical transportation etc.) and coordinate corrective maintenance as needed.
• Manage ongoing campus operational initiatives such as carpet replacement exterior cleaning parking deck maintenance and seasonal readiness programs.
• Support occupancy readiness & campus layout efforts through planning contractor coordination and workspace preparation.

Vendor & Contract Management

• Serve as the primary point of contact for all facilities service providers ensuring consistent service delivery across maintenance operations and facility support functions.
• Coordinate vendor schedules site access on-site escorts work verification and follow-up to ensure work is completed safely accurately and to expected standards.
• Lead vendor quarterly business reviews evaluate efficiencies and identify opportunities for service improvement or cost reduction.
• Conduct vendor market research to assess alternatives and ensure competitive pricing. Recommend contract renewals or changes as appropriate.

Budgeting & Cost Optimization

• Support the development and management of facilities operating budgets including service contracts maintenance programs and operational initiatives.
• Track expenses against budget review and approve invoices requisitions and payments and ensure proper cost allocation and documentation.
• Identify and implement cost-optimization opportunities while maintaining service quality including efficiency improvements preventive maintenance enhancements and space utilization strategies.

Cross-Campus & Multi-Site Support

• Provide facilities support project coordination and/or potential vendor engagement for RV offices outside the Charlotte campus including New York City Atlanta and Puerto Rico locations.
• Coordinate remote vendor support preventive maintenance schedules and service requests to ensure consistent standards and service levels across all locations.
• Maintain regular communication with local stakeholders to address facility needs share updates and support operational continuity at remote sites.

Administrative & Operational Support

• Manage facility service requests and campus repair needs ensuring timely response appropriate prioritization and accurate documentation within applicable systems.
• Maintain records related to maintenance activities inspections warranties vendor contracts and compliance requirements.
• Ensure operational continuity through proactive coordination with internal partners vendors and leadership anticipating facility needs before they impact the business.

People Leadership

• Manage a small team of facility technicians.
• Set and communicate clear expectations by defining scopes and delegating tasks and setting priorities success measures and standards of performance.
• Provide ongoing feedback and coaching to support performance and skills growth.
• Maintain open timely two-way communication by sharing relevant information translating decisions into team context and listening and responding to employee needs.
• Supporting workforce scheduling workload balancing and on-site coverage to meet operational demands.
  
  

What Were Looking For:

• 5 years of experience in facilities operations building maintenance or workplace services within a corporate campus or multi-site environment.
• Experience managing third-party vendors and service contracts including performance oversight and issue resolution.
• Proven ability to manage operating budgets review invoices and identify cost-optimization opportunities.
• Experience leading or supervising facilities technicians or service teams.
• Strong communication and coordination skills with the ability to partner effectively with internal stakeholders and external service providers.
• Ability to support multiple locations and manage competing priorities in a fast-paced environment.
• Strong understanding of building systems preventive maintenance service deliveryand day-to-day campus operations.
• Ability to manage service providers evaluate performance lead reviews and ensurework meets scope quality and safety standards.
• Experience tracking operating budgets reviewing invoices forecasting costs andidentifying efficiency and cost-saving opportunities.
• Skilled at scheduling maintenance coordinating vendors and technicians andbalancing operational needs with workplace impact.
• Proactive in identifying facility issues prioritizing repairs and resolving problemswith minimal disruption.
• Clear communicator with the ability to translate operational needs provide updatesand align with business partners.
• Experience leading and developing technicians through clear expectationscoaching and accountability.
• Ability to manage and coordinate facilities services across multiple locations andremote teams.
• Occasional travel may be required for project work or cross-site support.
• Flexibility to work during early mornings evenings or weekends for major projectmilestones or preventive maintenance is required.
• Hybrid work may be possible depending on business needs.

Preferred Qualifications:

• Professional certification such as CFM (Certified Facility Manager) FMP SFP orsimilar facilities-related credential.
• Experience supporting a large corporate campus multi-building environment ormulti-site portfolio.
• Working knowledge of CMMS platforms asset lifecycle management and preventivemaintenance planning.
• Familiarity with workplace safety regulatory compliance and life-safety systemsincluding inspections and audits.
• Experience partnering with dedicated project managers on capital improvementsrenovations or workplace upgrades.
• Exposure to space planning occupancy planning or workplace experienceinitiatives.
• Strong data and reporting skills including vendor KPIs budget tracking andoperational metrics.
• Experience operating in a fast-paced growth-oriented or high-changeenvironment.

Physical Requirements & Work Environment:

• This role is primarily performed in an office environment with frequent on-sitewalkthroughs of campus buildings.
• This role requires extended periods of walking standing and occasional lifting of up to 5-25 pounds depending on project needs.
• Work may take place in mechanical spaces construction zones or areas withmoderate noise.
• Reasonable accommodations may be made to enable individuals with disabilities toperform essential functions.

Compensation:

This range reflects total cash compensation which may include base salary only or base salary plus target bonus depending on the role. Where eligible equity may also be offered separately and not included below. Actual compensation varies based on location experience and qualifications.

• Total Cash Compensation Range: $100000 - $160000 per year

Additionally the following benefits are provided by Red Ventures subject to eligibility requirements.

• Health Insurance Coverage (medical dental and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. Thats why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies spanning several U.S. businessesa joint venture in the health services industryand strategic investments in Europe. Their businesses include The Points Guy Lonely Planet Bankrate the Allconnect Platform RV Home Client Growth RV Growth & Transformation Sage Home Loans Corporation and more. Across the portfolio Red Ventures businesses deliver seamless digital experiences for consumers help Fortune 100 clients solve large-scale digital growth challenges and create world-class experiences and opportunities for employees. Learn more at follow @RedVentures on LinkedIn and Instagram.

At Red Ventures we believe diverse inclusive teams are better. To help you better understand our core values and beliefs we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race creed color religion gender sexual orientation gender identity/expression national origin disability age genetic information veteran status marital status pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a persons merit and qualifications.

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process please contact

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