Job Description: This role supports a global ecommerce/social commerce financial crime program covering KYC/KYB sanctions transaction monitoring EDD and regulatory reporting across L1L3. The Team Lead oversees operations quality escalation control and risk consistency in an AI-augmented environment.
Key Responsibilities:
Oversee KYC/KYB alert handling across L1L3 ensuring SLA and quality standards
Review complex/high-risk cases (PEP sanctions adverse media ownership structures)
Manage escalations risk assessments and ensure consistent decision-making
Ensure case documentation is complete accurate and audit-ready (95% quality)
Manage team performance: workload allocation SLA productivity backlog
Coach and develop analysts; conduct training and performance reviews
Collaborate with compliance and stakeholders to resolve complex cases
Requirements:
46 years experience in KYC/KYB AML transaction monitoring or financial crime ops with team leadership
Strong knowledge of CIP CDD/EDD UBO PEP sanctions risk assessment
Strong analytical problem-solving and team management skills
Good English communication (reading & writing)
Working Conditions:
Full onsite rotational shifts (including nights & weekends)
Controlled environment (no personal devices)
Experience in fintech/ecommerce is a plus; CAMS/CFE preferred
- Below are the shift timings:
6:00 AM -3:00 PM
2:00 PM - 1O:OO PM
10:00 PM- 6:00 AM
Contact Details: Ms. Bao Huyen 0936.70.9898 (Call/zalo) Email:
KYC/KYB Team Leader Job Description: This role supports a global ecommerce/social commerce financial crime program covering KYC/KYB sanctions transaction monitoring EDD and regulatory reporting across L1L3. The Team Lead oversees operations quality escalation control and risk consistency in an AI-au...
KYC/KYB Team Leader
Job Description: This role supports a global ecommerce/social commerce financial crime program covering KYC/KYB sanctions transaction monitoring EDD and regulatory reporting across L1L3. The Team Lead oversees operations quality escalation control and risk consistency in an AI-augmented environment.
Key Responsibilities:
Oversee KYC/KYB alert handling across L1L3 ensuring SLA and quality standards
Review complex/high-risk cases (PEP sanctions adverse media ownership structures)
Manage escalations risk assessments and ensure consistent decision-making