French Customer Relations Analyst

TASQ Staffing Solutions

Job Location:

Taguig - Philippines

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Work Setup: Temporary Hybrid Set-up (Once a week onsite) BGC Taguig

Start Date: ASAP

The Senior Customer Relations Analyst is responsible for end-to-end handling and quality assurance of complex customer relations cases for the FR Market including escalations with legal regulatory and reputational risk. The role ensures that case assessment documentation response language and decisioning meet internal standards for accuracy defensibility and readiness prior to customer release external submission (where applicable) or case closure. The position partners cross-functionally with Legal Compliance Risk Privacy/Security Reputation/Comms Product Quality and Frontline teams to enable timely resolution consistent complaint handling and continuous improvement across the FR customer base.

Qualifications:

Must have Background in Law / Paralegal / Compliance Contracts
Graduate of Law courses or at least 1 year experience as a Paralegal

Work Setup: Temporary Hybrid Set-up (Once a week onsite) BGC Taguig Start Date: ASAPThe Senior Customer Relations Analyst is responsible for end-to-end handling and quality assurance of complex customer relations cases for the FR Market including escalations with legal regulatory and reputational r...