Italian Customer Support Specialist
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Job Summary
Location: Lisbon Portugal (On-site)
Languages: Italian (Fluent) English (B2)
Start Date: 28 May 2026
Contract Type: Full-time (40h/week)
Schedule: Rotational shifts Monday to Saturday (07:00 19:00)
ABOUT THE ROLE
Were looking for Italian-speaking Customer Support Specialists to join an exciting Home Appliances project in Lisbon.
In this role youll be the go-to person for customers helping them get the best experience from their products. If you enjoy solving problems communicating with people and working in an international environment this is a great opportunity to grow your career.
WHAT YOULL BE DOING
- Provide friendly and efficient support to Italian-speaking customers
- Assist with product-related questions troubleshooting and guidance
- Handle customer interactions عبر phone email and chat
- Ensure a smooth and positive customer experience at every touchpoint
- Work collaboratively with your team to maintain high service quality
WHAT WERE LOOKING FOR
- Fluent Italian (spoken and written)
- Good level of English (B2 minimum)
- Strong communication and problem-solving skills
- Customer-oriented mindset with attention to detail
- Comfortable working in rotational shifts
- Team player with a proactive attitude
WHATS IN IT FOR YOU
- Salary (paid over 14 months)
- Meal allowance: 7.63/day (net)
- Performance bonus: up to 100/month
- Stable full-time position with structured schedule
- International work environment in Lisbon
- Opportunity to gain experience in customer support and grow professionally
WHY THIS ROLE
This is a solid opportunity to start or grow your career in customer support gain international experience and work with a supportive team in one of Europes most vibrant cities.
READY TO APPLY
If youre an Italian speaker looking for a stable job in Lisbon with growth potential and a supportive team environment apply now and take the next step in your career.
