Italian Customer Support Specialist

Location: Lisbon Portugal (On-site)
Languages: Italian (Fluent) English (B2)
Start Date: 28 May 2026
Contract Type: Full-time (40h/week)
Schedule: Rotational shifts Monday to Saturday (07:00 19:00)

ABOUT THE ROLE

Were looking for Italian-speaking Customer Support Specialists to join an exciting Home Appliances project in Lisbon.

In this role youll be the go-to person for customers helping them get the best experience from their products. If you enjoy solving problems communicating with people and working in an international environment this is a great opportunity to grow your career.

WHAT YOULL BE DOING

• Provide friendly and efficient support to Italian-speaking customers
• Assist with product-related questions troubleshooting and guidance
• Handle customer interactions عبر phone email and chat
• Ensure a smooth and positive customer experience at every touchpoint
• Work collaboratively with your team to maintain high service quality

WHAT WERE LOOKING FOR

• Fluent Italian (spoken and written)
• Good level of English (B2 minimum)
• Strong communication and problem-solving skills
• Customer-oriented mindset with attention to detail
• Comfortable working in rotational shifts
• Team player with a proactive attitude

WHATS IN IT FOR YOU

• Salary (paid over 14 months)
• Meal allowance: 7.63/day (net)
• Performance bonus: up to 100/month
• Stable full-time position with structured schedule
• International work environment in Lisbon
• Opportunity to gain experience in customer support and grow professionally

WHY THIS ROLE

This is a solid opportunity to start or grow your career in customer support gain international experience and work with a supportive team in one of Europes most vibrant cities.

READY TO APPLY

If youre an Italian speaker looking for a stable job in Lisbon with growth potential and a supportive team environment apply now and take the next step in your career.