Sales Associate Sales Manager

Sales Associate / Sales Manager (HMO / Health Insurance Sector)
Location: Yaba Lagos
Industry: Health Maintenance Organization (HMO) / Insurance
Department: Business Development
Reports To: Manager / Head Business Development
Employment Type: Full-Time
Experience Level: 3 5 Years

JOB OBJECTIVE

To drive the growth and positioning of the organisation as a dominant player in the health insurance sector by developing and managing a strong corporate client base particularly within the financial institutional segment. The role focuses on client acquisition relationship management and revenue growth for sustainable business expansion.

KEY RESPONSIBILITIES

1. Business Development & Sales Growth

• Market and sell HMO products and related healthcare insurance services to corporate and institutional clients especially within financial institutions.
• Identify develop and convert new business opportunities to expand the client base.
• Drive revenue growth through strategic sales initiatives and pipeline management.
• Follow up on leads negotiations and conversion of prospects into active clients.

2. Client Relationship Management

• Build manage and maintain strong relationships with existing and prospective clients.
• Ensure high levels of client satisfaction retention and account growth.
• Conduct regular client visits engagements and follow-ups to strengthen relationships.
• Manage contract renewals and ensure continuity of service agreements.

3. Proposal & Documentation Management

• Prepare professional business proposals and presentations for clients.
• Maintain accurate documentation of client interactions visit reports and follow-up records.
• Prepare pre-call and post-call memos for all business engagements.
• Support preparation of client onboarding documentation and data collection forms in collaboration with Quality Assurance.

4. Reporting & Performance Tracking

• Prepare monthly performance reports for the team and management review.
• Monitor and report weekly and monthly sales activities and pipeline progress.
• Contribute to the preparation and monitoring of the teams budget.
• Support reconciliation of client accounts on a monthly basis.

5. Compliance & Service Excellence

• Ensure strict adherence to company service excellence standards.
• Maintain accurate and updated client records in line with internal policies.
• Support compliance with contract terms regulatory requirements and internal processes.

6. Team & Stakeholder Coordination

• Coordinate business development activities within the Financial Institution unit.
• Collaborate with internal departments including Quality Assurance and Operations.
• Participate in performance appraisal processes for team members when required.
• Perform any other duties as assigned by the Group Head or CEO.

QUALIFICATIONS & REQUIREMENTS

• Bachelors Degree (BSc) or Higher National Diploma (HND) from a recognized institution.
• Minimum of 35 years experience in sales business development or account management (preferably in HMO insurance or financial services).
• Professional certification such as CII CIIN or equivalent will be an added advantage.
• MBA or relevant postgraduate qualification is an added advantage.
• Strong knowledge of corporate sales insurance products and relationship management.
• Excellent communication negotiation and presentation skills.
• Ability to work independently and meet aggressive sales targets.
• Strong analytical reporting and documentation skills.

HOW TO APPLY

Interested and qualified candidates should send their CV to:

Subject Line: Sales Associate / Sales Manager Yaba HMO Role