Commercial Workshop Manager
Job Summary
Revenue & Commercial Focus (60%):
- Drive weekly car intake to achieve gross margin targets
- Acquire fleet and corporate accounts (ride-hailing logistics taxi and corporate clients)
- Increase average ticket via upselling services and premium offerings
- Enforce pricing discipline and high-margin jobs
Operations & Execution (40%):
- Supervise the shop floor via the Operations & Parts Supervisor
- Track technician productivity and enforce accountability (target 9095%)
- Ensure quality control and minimize comeback rates (<5%)
- Manage parts and inventory monitor turnaround times
- Implement and enforce SOPs consistently
- Weekly KPI dashboard: cars in/out gross margin technician utilization comeback rate cash reconciliation fleet pipeline
- Monthly financial report and projections.
- Proven track record running a workshop with 5M monthly gross margin
- Experienced in fleet acquisition & corporate sales
- Strong leadership
- Data-driven and comfortable with KPIs
- Hands-on problem-solving with a focus on commercial outcomes
- Ability to work independently under minimal oversight
- Basic financial literacy (margins cash revenue tracking)
- Familiarity with the Nigerian automotive landscape
- CRM experience
- Creative Mindset
Required Skills:
Proven track record running a workshop with 5M monthly gross margin Experienced in fleet acquisition & corporate sales Strong leadership Data-driven and comfortable with KPIs Hands-on problem-solving with a focus on commercial outcomes Ability to work independently under minimal oversight Basic financial literacy (margins cash revenue tracking) Bonus Skills: Familiarity with the Nigerian automotive landscape CRM experience Creative Mindset