Partner Technical Enablement
San Francisco, CA - USA
Job Summary
Meter is selling a fundamentally different way to buy and manage enterprise networking. The difference is in our product process and pricing model but we still need every single partner to understand that.
The sales engineers in the channel we need to win over have been selling networking products the same way for decades. Theyre certified on incumbent platforms comfortable with what they know and skeptical of anything that sounds like a pitch. Before a partners technical team will sell Meter they need to validate it themselves and feel confident standing behind it.
This role exists to convert every partner technical team into Meter evangelists. Youll build the technical training demo environments lab infrastructure and field-ready content that turns skeptical engineers into Meter advocates.
What success looks like
In the first six months youll:
Develop and launch a technical training track and in-person partner lab that goes deeper than the introductory course on Meter Learn so partner SEs can scope and validate network designs without needing a Meter SE on every call.
Build a repeatable demo environment for Meter Circuit our 13-city event series with vertical-specific scripts that dont need to be rebuilt at every stop.
Upgrade lab infrastructure to match real multi-site multi-stack deploymentsso when a partner engineer walks through a demo it looks like their environment not a textbook.
Ship the next six episodes of Meter Pulse on a consistent schedule with you owning scripting pre-production and technical validation end to end.
Audit and update the technical collateral on the partner portal so everything reflects current products architecture and messaging.
What your day-to-day will look like
This role doesnt have a typical week. Some weeks are content production-heavy: filming writing lab guides building training modules in Meter Learn and configuring demo networks. Other weeks are field-heavy: delivering a live training for a partners SE team presenting at a conference or staffing the technical station at a partner expo. Most weeks are a mix of both. Heres an example of the first three days of a week:
Monday: Youll be building a vertical-specific demo environment for an upcoming Meter event
Tuesday: Youll be scripting an episode for Meter Pulse our short-form content series while configuring hardware in the lab
Wednesday: You are presenting at a partner event answering technical questions from engineers whove been in the industry for 20 years.
Who you are
Youve spent a significant time in enterprise networkingdesigning deploying troubleshooting. You know the difference between a clean lab setup and a production network at a 50-location company and you can build content that respects that difference.
Youve been in a partner-facing or field-facing technical role (SE TME technical trainer) where you had to earn credibility with engineers who knew the incumbents cold and werent impressed by marketing language. Youve built content those engineers actually used: lab guides demo environments training courses technical videos that helped someone do their job better.
Specifically:
Expertise in enterprise networking: LAN/WAN switching routing wireless and securityyou can go deep in a technical Q&A and hold your ground
Experience in a partner-facing technical role: you know how to talk to a CDW SE differently than a 10-person TA and you adjust without being asked
Youve built high-fidelity technical content from scratch (lab guides LMS modules recorded demos) at pace not just occasionally
You understand the channel landscape: TSDs TAs VARs resellers and how each one thinks about taking on a new vendor
Youre as comfortable presenting to 50 people at a conference as you are working one-on-one with an engineer deciding if Meter is worth their trust
Instructional design experience or prior work building multi-stage technical training tracks is a plus
Why Meter
The internet runs the world. Every purchase you make video call you join its all packets flowing through networks. But those networks havent changed for decades. Theyre brittle complex and surprisingly hard to set up in an enterprise space.
We started Meter to build better networks. We had to build everything from the ground-up: designing and building our own enterprise hardware intuitive software and streamlined operations to deliver great outcomes for our customers. Today we build and deploy these networks at scale. Ambitious companies and enduring institutions like Bridgewater Lyft Reddit rely on Meter to keep their thousands of employees and locations online and productive.
Our bet with Meter is simple: we will all use the internet more than we do today. We believe we have the definitive networking stack in place to enable business to do so as seamlessly and reliably as any modern utility.
Compensation
The estimated base salary for this role is between $200000 - $250000.
Additionally this role is eligible to participate in Meters equity plan.
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About Company
Meter builds networking infrastructure. The best hardware, software, and operations for routing, switching, wireless, and applications. All for one monthly fee.