Business Process Owner Direct & Indirect Procurement
Job Summary
We offer business consulting technology and engineering solutions and end-to-end transformative business process management services to some of the worlds most iconic brands.
As part of a largescale global transformation a worldleading FMCG company has partnered with Infosys to redesign and elevate its Global Business Services (GBS) to worldclass standards. To support this journey we are seeking a strong Business Process Owner (BPO) - Direct & Indirect Procurement who will play a critical role in improving processes and ensuring operational excellence in our Bucharest delivery center. This is your chance for a once in a lifetime career experience playing a part in the creation of a fully independent new FMCG company and a greenfield GBS organization.
The Business Process Owner (BPO) for Direct & Indirect Procurement (GBS) is accountable for the end-to-end process design governance performance and continuous improvement of activities across direct and indirect procurement within the GBS operating model. This role ensures standardized compliant digitally enabled processes that deliver measurable value in cost risk supplier performance cycle time and stakeholder experience.
Your tasks in detail:
- Consistent process standards policies and controls across regions/business units;
- High-quality execution with clear roles governance and service performance;
- Strong compliance and risk management;
- Maximum value realization through digital tools (Ivalua eSourcing CLM supplier management) and analytics;
- Scalable operations that enable growth transformation and business agility;
- Own global S2C process taxonomy standards and operating procedures across direct and indirect procurement;
- Define process boundaries and handoffs with upstream demand intake and downstream P2P/S2P processes;
- Own process documentation: SOPs work instructions RACI decision matrices and process maps;
- Ensure Sourcing processes comply with procurement policy delegation of authority (DoA) and controls;
- Embed compliance requirements (competition law anti-bribery data privacy sanctions supplier diversity/ESG as applicable);
- Partner with Legal and Risk to standardize contract clauses playbooks templates and approval workflows;
- Drive audit readiness and control effectiveness (evidence testing remediation);
- Define and manage GBS Sourcing KPIs and SLAs;
- Create insight-driven performance reviews root-cause analyses and action plans;
- Improve stakeholder satisfaction and service experience;
- Lead continuous improvement initiatives across GBS Sourcing Operations;
- Identify bottlenecks and drive standardization simplification and automation;
- Deliver measurable benefits: cycle-time reduction compliance uplift cost avoidance risk reduction;
- Build process knowledge and capability across GBS operations and category teams;
- Develop playbooks training curriculums and onboarding materials;
- Coach teams on best practices in sourcing negotiation governance and compliance.
- Very good English Language skills (oral and written);
- Bachelors degree in business Supply Chain Finance or related field ;
- Masters degree / MBA (preferred);
- 1012 years in procurement / sourcing / transformation/ operations and process management;
- Strong experience in Sourcing process design and governance ;
- Proven experience managing direct and indirect procurement processes;
- Experience working in GBS / Shared Services / COE models with global stakeholders ;
- Experience with process controls audits policy compliance and operating model design ;
- Track record of delivering measurable improvements.
- Long-term and stable cooperation;
- Benefit platform;
- Organized training sessions during the first weeks and further upskilling courses (online with our experts);
- 22 paid vacation days in the first year plus 2 more paid vacation days starting with the second year;
- Modern cozy and central location in Bucharest;
- Teamwork in a multicultural environment;
- Medical subscription and life assurance.
About Company
Welcome to Infosys Careers for Experienced Professionals As a leading provider of next-generation consulting, technology and outsourcing solutions, we are dedicated to helping organizations in over 46 countries to renew their core and simultaneously innovate into new frontiers. Whilst ... View more