APPS Business Analyst

The Business Analyst Apps will work as a member of an international IT team to develop support and maintain software applications and solutions supporting SG&A business processes. The main mission of the role is to ensure that corporate applications deliver reliable efficient and continuously improved support to departments such as HR Procurement Sales & Customer Service and other administrative functions.

ROLES AND RESPONSIBILITIES:

• Collaborate with various IT teams business Key Users and external solution providers to ensure proper support and continuous improvement of applications supporting SG&A processes.

• Promote and standardize corporate applications across entities to ensure alignment and maximize the reuse of existing solutions.

• Provide appropriate functional support to Key Users and end users in their daily use of SG&A-related applications.

• Plan and manage small projects and change requests escalate incidents when needed and provide regular structured reporting on progress and issues.

• Define and document functional specifications for enhancements or integrations that require specific developments.

• Configure customize or support the development of applications to implement business processes and maintain associated configuration documentation.

• Validate and/or execute acceptance testing phases for updates new features and solutions deployed in SG&A applications.

• Promote Agile methodologies within the organization and leverage these practices to improve efficiency and effectiveness across teams.

JOB REQUIREMENTS:

• Bachelors degree in IT (software) Business Administration or a related field.

• Strong analytical skills and excellent communication abilities.

• Experience with administration or functional management of enterprise applications supporting SG&A processes: ERP modules budgeting tools HRIS CRM

• Experience integrating thirdparty applications (e.g. ERP HRIS CRM workflow tools reporting platforms).

• Experience in a manufacturing environment

• Experience with SAP is a plus

• Knowledge of business processes in one or more SG&A domains is a strong asset.

• Project management experience is a plus (PMI Prince2 SCRUM).

• Process-oriented mindset.

• Very good command of English French or other languages are a plus.

CORE COMPETENCIES:

• Solution-oriented

• Learning quickly

• Perseverance

• Problem-solving

• Priority setting

• Time management

What you will find:

• Flexible working hours

• Young and talented professionals

• Excellent work-life balance

• A dynamic industry and a continuous improvement desire.