Atlassian Administrator (mfd) Augsburg
Job Summary
LOCATION: Augsburg
THE ROLE:
The Atlassian Administrator (m/f/d) develops processes creates documentation and implements solution design for IGEL customers and internal IGEL business units as well as provide support for implementations and when incidents occur.
TASKS AND RESPONSIBILITIES:
Analyze design implement test and document Atlassian related business processes
Provide a customer-effective process platform for IGELs internal data integrations and IGELs Atlassian based business processes
Recommend and make use of industry trends and future-proof best practices
Serve as consulting partner to IGELs internal business departments propose and specify solutions
Contribute to IGELs overall architecture / design of IGELs application process and data landscape
Ensure service delivery to IGEL departments for IGELs Atlassian based applications
Solve report and manage incidents
Involve and coordinate external service providers
Create documentation and training materials conduct end-user trainings
EXPERIENCE AND QUALIFICATIONS:
Bachelors / Masters degree in business informatics computer science or comparable subject or comparable experience with conceptual strength and above-average comprehension
Works under close to moderate supervision
Little latitude for independent judgment
Basic skills with moderate level of proficiency
Consults with senior peers on non-complex projects to learn through experience
2 years work experience with Atlassian
Experience with ITIL based processes
Working knowledge and basic understanding of Atlassian suite Jira & Confluence
Good knowledge of business processes
Strong communication skills fluent written and spoken English and German is nice to have
Solution-oriented collegial supportive attitude
If you have any questions about the position or application process our Talent Acquisition team is happy to assist.
Florian Hermann
IGEL Technology GmbH
Maria-Cunitz-Straße 7
21899 Bremen
Please note that we are unable to hire applicants residing in countries outside our legal entity countries. Please note that IGEL does not currently have a sponsorship license and is regrettably unable to offer sponsorship.
We celebrate tolerance and diversity and we are committed to building teams that represent a variety of backgrounds skills and perspectives. IGEL is an equal opportunity employer and makes employment decisions on the basis of merit. We want the best available person in every job. Our policy prohibits unlawful discrimination based on color creed sex religion marital status age national origin or ancestry physical or mental disability medical condition sexual orientation or any other consideration made unlawful by federal state or local laws.
Analyze design implement test and document Atlassian related business processes
Provide a customer-effective process platform for IGELs internal data integrations and IGELs Atlassian based business processes
Recommend and make use of industry trends and future-proof best practices
Serve as consulting partner to IGELs internal business departments propose and specify solutions
Contribute to IGELs overall architecture / design of IGELs application process and data landscape
Ensure service delivery to IGEL departments for IGELs Atlassian based applications
Solve report and manage incidents
Involve and coordinate external service providers
Create documentation and training materials conduct end-user trainings
Required Experience:
Unclear Seniority
About Company
IGEL Technology is a German software company that develops IGEL OS, a secure Linux-based endpoint operating system designed to simplify and harden access to cloud workspaces, virtual desktops, and remote applications for enterprises.