ERP Migration Factory Manager (Epicor Kinetic)

JD :

The Factory Manager is responsible for leading the ERP Migration Factory for Kinetic upgrade programs driving scalable high-quality delivery through a POD-based execution model. This role ensures alignment across multiple Service Transition Managers POD teams and shared services to deliver predictable efficient and high-throughput customer migrations.

Required Skills & Experience

• 16 20 years of experience in ERP delivery / large-scale transformation programs
• Strong expertise in:
  • Kinetic or similar ERP / Kinetic upgrades and migrations
  • Factory / POD-based delivery models
  • Multi-team program management
• Proven ability to:
  • Manage parallel large-scale migration programs
  • Drive delivery excellence at scale
• Strong leadership and stakeholder management skills

Key Responsibilities

1. Migration Factory Leadership

• Own and manage the end-to-end Migration Factory delivery model
• Lead multiple Service Transition Managers (STMs) and POD teams
• Drive a factory-style execution approach ensuring:
  • Standardization
  • Repeatability
  • Scalability of migrations

2. POD-Based Delivery Management

• Oversee multiple Migration PODs each consisting of:
  • POD Lead
  • Functional Consultant(s)
  • Developers
  • Testers
• Ensure optimal POD utilization and throughput
• Balance workload across PODs (POD 1 POD n) based on pipeline demand

3. Stakeholder & Team Governance

• Manage and align with:
  • Service Transition Managers (3 streams)
  • Functional Consultants across PODs
  • Technical Architect
  • Shared Reports Developer
• Establish governance across:
  • Delivery cadence
  • Status tracking (RAG)
  • Risk & issue management
• Act as the single point of accountability for delivery excellence

4. Capacity & Throughput Optimization

• Align pipeline demand with factory capacity
• Drive:
  • Resource planning across PODs
  • Skill alignment (functional vs technical vs testing)
• Optimize:
  • POD productivity
  • Cycle time for migrations
  • Parallel execution of multiple upgrades

5. Technical & Functional Oversight

• Work closely with:
  • Technical Architect for solution design and standardization
  • Functional Consultants for business process alignment
• Ensure adherence to:
  • Epicor Kinetic upgrade best practices
  • Migration frameworks and tools
• Oversee shared services like:
  • Reports development
  • Data migration POD

6. Data Migration & Shared Services Integration

• Govern Data Migration POD:
  • POD Lead and development team
• Ensure seamless integration between:
  • Migration PODs
  • Data migration teams
  • Reporting and AI tool teams
• Drive data accuracy validation and reconciliation processes

7. Continuous Improvement & Automation

• Leverage AI Tool Team to:
  • Improve migration efficiency
  • Automate repetitive tasks
• Establish:
  • Best practices
  • Reusable assets
  • Knowledge repositories
• Continuously improve factory KPIs:
  • Throughput
  • Quality
  • Cost efficiency