Senior HR Solutions Analyst

The Senior HR Solutions Analyst is a key individual contributor on the HR Technology team responsible for translating business and HR operational needs into scalable compliant and sustainable technology and process solutions. This role partners closely with HR stakeholders IT and vendors to support and optimize HR systems while ensuring data integrity consistent processes and reliable outcomes. The Senior HR Solutions Analyst is expected to manage work with a strong sense of ownership and urgency including initiating work promptly meeting deadlines with appropriate lead time for review and escalating risks early when timelines or quality may be impacted.

This position is well-suited for a senior analyst who is fluent in English enjoys solving complex problems bringing structure to ambiguity and is comfortable flexing between collaborative project work and owning outcomes end-to-end. The successful Senior HR Solutions Analyst delivers complete accurate and audience-ready work products by validating data and logic prior to submission clearly documenting assumptions where data gaps exist and applying governance standards consistently. They are known for reliability accountability and follow-through with focus on reducing downstream rework and supporting compliance and audit readiness.

Job Responsibilities

• Own and manage HR Technology intake and case requests through triage prioritization analysis and resolution
• Translate business and operational needs into scalable compliant HR system data and process solutions for HR leadership review
• Analyze issues end-to-end with attention to root causes and downstream impacts when developing solutions
• Serve as a subject matter expert for assigned HR platforms (e.g. HRIS ATS learning compensation) including configuration and maintenance
• Generate and validate recurring and ad hoc reporting to support HR metrics compliance and business insights
• Support dashboards and executive-ready materials by ensuring data accuracy consistency and clear documentation
• Proactively manage work and timelines escalating risks early and proposing mitigation plans when delivery is at risk
• Partner with IT and vendors on system enhancements upgrades integrations and troubleshooting
• Proactively audit HR data and support internal and external audits through documentation data extracts and evidence
• Develop standards documentation and guidance to improve system usage data quality and end-to-end HR process efficiency
• Contribute HR technology expertise to crossfunctional and global HR initiatives

Qualifications :

Required Qualifications

• Fluent in written and spoken English
• Degree in Human Resources Business Administration or related field preferred
• 4 years of experience in HR operations systems or analytics roles
• Highly proficient in Microsoft Suite including Excel PowerPoint and Word
• Experience with standard HR systems including HRIS (BambooHR or similar) Payroll Learning Management and Performance/Compensation Management
• Demonstrated experience supporting and administering HR systems in a complex or multi-entity environment
• Strong attention to detail and organizational skills
• Ability to manage multiple priorities and work independently in a remote environment
• High level of integrity confidentiality and professionalism in managing sensitive HR information
• Experience supporting global teams or working in a multinational environment preferred
• Familiarity with HR system governance change management and audit readiness
• Experience operating in a shared services or casebased support model preferred
• Experience with a data visualization system (PowerBI Tableau) preferred

How We Work

The HR Technology team is solutions-focused and outcomes-driven. We value clear problem definition thoughtful prioritization and strong ownership. Team members are expected to ask good questions early communicate directly and respectfully and follow work through to completionbalancing speed with accuracy and long-term sustainability.

Physical and Mental Job Qualifications

• Must be comfortable to work in a remote environment
• Must be able to sit for long periods of time
• Must be flexible to work outside of the 8:30am 5:30pm business hours if needed

Additional Information :

Some of the Benefits We Have Include

J.S. Held understands all our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our teams needs.

• Our flexible work environment allows employees to work remotely when needed
• Flexible Time Off policy
• Medical Dental and Vision Insurance

Any offered salary range is based on a wide array of factors including but not limited to skillset experience training location scope of role management responsibility etc.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

By submitting your application you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection processing use and storage of your personal information as required and described therein. California residents can click here to learn more about the personal information we collect and here to learn about additional privacy rights that may be available.

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EEO and Job Accommodations

We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal!

J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law.

If you are an individual with a disability and would like to request for a reasonable accommodation please email and include Applicant Accommodation within the subject line with your request and contact information.

All your information will be kept confidential according to EEO guidelines.

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Remote Work :

Yes

Employment Type :

Full-time