Executive Housekeeper

We are seeking an experienced and dynamic Executive Housekeeper to join our hospitality team in Jaipur this leadership role you will oversee all housekeeping operations manage a dedicated team of professionals and ensure exceptional cleanliness and guest satisfaction standards across all hotel facilities. As a key member of our management team you will combine operational excellence with genuine care for both guests and staff fostering a positive work environment while maintaining the highest standards of service and hygiene.

• Lead supervise and mentor the housekeeping team fostering a collaborative and inclusive work environment that promotes professional growth and high morale
• Develop and implement standard operating procedures for housekeeping tasks ensuring consistency with hotel policies and industry best practices
• Conduct daily briefings with housekeeping staff to communicate priorities tasks and performance expectations
• Inspect all guest rooms common areas and housekeeping facilities to ensure they meet established cleanliness safety and hygiene standards
• Manage department scheduling and personnel allocation based on occupancy forecasts and business demands to optimize operational efficiency
• Monitor inventory levels and approve requisitions for guest supplies and housekeeping materials ensuring cost-effective consumption and waste reduction
• Collaborate with other departments particularly Front Office Engineering and Laundry to maintain accurate room status and coordinate seamless operations
• Address guest complaints and concerns with empathy and professionalism ensuring prompt resolution and guest satisfaction
• Provide specialized attention to VIP guests priority members and repeat guests to enhance their experience
• Develop and deliver training programs to ensure staff possess the skills and knowledge necessary to perform their duties efficiently and professionally
• Maintain strict adherence to departmental and organizational budgets controlling expenditures and implementing cost-saving initiatives
• Ensure all staff maintain professional appearance proper uniforms and adherence to grooming standards at all times
• Conduct performance reviews and provide constructive feedback to support staff development and accountability
• Remain flexible and adaptable taking on additional responsibilities as needed to meet evolving business demands and guest service requirements
• Serve as a brand ambassador embodying organizational values and maintaining exemplary professional conduct both within and outside the workplace

Qualifications :

• Minimum 10 years of progressive experience in housekeeping operations and hotel management
• Bachelors degree or Diploma in Hospitality Management Hotel Administration or related field
• Proven strong leadership and team management skills with the ability to motivate and develop staff
• Fluent English language proficiency both written and verbal
• Comprehensive knowledge of housekeeping standards protocols and best practices
• Demonstrated expertise in budget management cost control and financial planning
• Proficiency in inventory management and procurement processes
• Strong organizational and time management skills with meticulous attention to detail
• Excellent interpersonal and communication skills for effective collaboration across departments
• Proven ability to resolve conflicts and handle guest complaints with empathy and professionalism
• Knowledge of health safety and hygiene regulations and standards
• Computer literacy and experience with hotel management systems and software
• Ability to work flexible hours including weekends and holidays as required
• Physical capability to perform duties and inspect facilities throughout the property
• Demonstrated commitment to customer service excellence and guest satisfaction
• Problem-solving mindset with the ability to make decisive decisions in challenging situations
• Resilience and adaptability in a fast-paced dynamic hospitality environment

Remote Work :

No

Employment Type :

Full-time