Functional Analyst AI

Functional Analyst AI (Business Analyst GenAI) Agile Environment

Brussels Belgium
Start: April/May 2026 Duration: Until December 2026 (extendable)
Full-time Hybrid

About the Role

We are looking for a Functional Analyst AI to join a multidisciplinary Agile team working on innovative customer-focused solutions in a fast-evolving digital environment.

In this role you act as the bridge between business and IT translating requirements into functional specifications while ensuring scalable efficient and value-driven AI solutionsparticularly within Generative AI (GenAI) contexts.

Your Responsibilities

• Analyze business needs and translate them into functional specifications and end-to-end solutions
• Act as the link between stakeholders and technical teams (developers engineers architects)
• Challenge requirements and ensure value-driven cost-efficient solutions
• Contribute to GenAI use cases ensuring best practices in:
  • Data usage and value
  • Compliance and governance
  • Testing and validation of AI models
• Work in an Agile (Scrum) environment delivering solutions iteratively (MVP approach)
• Monitor and analyze incidents defects and system performance
• Collaborate on testing activities with cross-functional teams
• Facilitate workshops and discussions with stakeholders
• Continuously improve customer experience and operational efficiency

Your Profile

Must-Have

• 35 years experience in Artificial Intelligence / AI-driven projects
• Strong experience as a Functional Analyst / Business Analyst
• Proven experience in:
  • Requirements analysis and process optimization
  • End-to-end solution design
  • Testing and validation of AI solutions (especially GenAI)
• Strong analytical thinking and problem-solving skills
• Experience in customer interaction environments (e.g. call centers)
• Knowledge of the Belgian utilities market
• Fluent in English Dutch and/or French (trilingual preferred)

Key Competencies

• Customer-centric mindset
• Strong communication and facilitation skills
• Ability to manage dependencies and complexity
• Comfortable working in Agile sprint-based environments
• Confident presenting ideas and leading discussions

Whats in It for You

• Work on cutting-edge AI and GenAI initiatives
• Be part of a collaborative multidisciplinary Agile team
• Deliver high-impact solutions with real business value
• Opportunity to grow within a forward-thinking digital environment
• Long-term engagement with possible extensions

Additional Information

• Full-time assignment
• Hybrid working model
• Contract extendable up to 3 years
• Fast-paced Agile environment with iterative delivery