Senior Business Analyst – Mobile Digital Transformation Job ID JP054488

We are looking for a Senior Business Analyst to support the complete redesign of a large-scale mobile application. This role serves as the key link between business stakeholders UX/UI teams product owners and development teams ensuring that business requirements are translated into clear user journeys functional specifications and development-ready deliverables.

• Gather analyze and challenge business and user requirements.
• Identify business objectives pain points and improvement opportunities.
• Prioritize requirements with Product Owners and Project Managers.
• Ensure traceability between business needs and delivered solutions.

• Define and document end-to-end user journeys.
• Identify alternative flows edge cases error scenarios offline scenarios accessibility requirements and real-time dependencies.
• Transform user journeys into features screens user stories and acceptance criteria.
• Ensure complete coverage of critical business processes and user experiences.

• Work closely with UX/UI designers to prepare functional inputs for design activities.
• Define screen inventories screen mappings wireflows and functional behaviors.
• Document loading error empty-state offline and exceptional user scenarios.
• Ensure consistency between business requirements user experience and technical implementation.

• Create and maintain Epics User Stories and Acceptance Criteria.
• Manage complex backlogs and dependencies.
• Support Agile refinement sessions and sprint planning.
• Collaborate with development QA and project teams throughout the delivery lifecycle.

• Maintain functional documentation and knowledge repositories.
• Produce traceability matrices functional mappings and supporting documentation.
• Support User Acceptance Testing (UAT) preparation and execution.
• Ensure documentation consistency and governance standards.

• Extensive experience as a Business Analyst on digital and mobile application projects.
• Strong expertise in user journey mapping functional analysis and requirements management.
• Experience working on complex mobile application initiatives.
• Proven ability to translate business requirements into user stories and acceptance criteria.
• Experience collaborating with UX/UI designers and product teams.
• Strong knowledge of Agile and Scrum methodologies.
• Hands-on experience with Jira Confluence Figma Miro Lucidchart and collaboration platforms.
• Experience supporting QA UAT and test management activities.
• Strong analytical documentation and stakeholder management skills.

• Experience with real-time applications and API-driven solutions.
• Knowledge of accessibility and inclusive design principles.
• Experience with design systems.
• Experience in transportation mobility or public-sector digital services.
• Familiarity with AI-assisted product delivery and business analysis practices.

• French or Dutch: Native/Bilingual proficiency.
• English: Professional working proficiency.

• Brussels Belgium.
• Hybrid working model with onsite presence required 23 days per week.